"We first became aware of Handelsbanken when our Financial Adviser recommended them. His advice was based on the bank’s Capital Adequacy rating, which he considered made Handelsbanken a competitively secure custodian of our funds, and one of the strongest banks around.
"The most obvious advantage as a customer, however, is the excellent personal service. Our Account Manager keeps a close eye on our accounts and takes a personal interest in ensuring that every transaction is successful. She makes sure that her colleagues and manager are also aware of our banking requirements so that there is always a familiar and well-informed person whom we know, available in-branch to take our calls.
"Handelsbanken was a revelation; someone you know answering the telephone, excellent service, a nice cup of coffee when you visit the branch and a decent on-line facility as well. So thank you team – why bank in Geneva when you can go to Crawley!”
Individual Banking customer