Climate change poses wide-ranging threats to human life, livelihoods and the natural world; we must work together to avert its worst effects and to move to a low-carbon economy. This is why we have committed to achieving net zero emissions across our operations, by no later than 2040. This includes our direct operations, as well as our lending and investment portfolio.
Our work on climate action is two-fold for us. Firstly we believe customer engagement on climate change is essential. We want to support our customers through this change, helping them see their climate-related risks and invest in long-term solutions and opportunities. Secondly, we want to lead credibly by example, becoming climate positive in our own operations.
We have always preferred to work with customers and businesses that share our responsible outlook, while we continually aim to improve the sustainability of our own operations. We will continue to focus on areas including the energy usage and performance of our premises, and avoiding unnecessary business travel, as well as responsible purchasing and our supply chain. Also, we will start collecting data on our indirect emissions from staff commuting and home working.
As we continue to develop a range of sustainable financing and investment options, our digital solutions offer customers and employees more opportunities to meet and stay informed remotely, as well as in person.