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Customer testimonials about Burton on Trent

What our customers say about us.

Customer testimonials

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"Banking with Handelsbanken has been an absolute breath of fresh air!.

In a world where call centers are the norm, and personal relationships are a thing of the past, Handelsbanken pride themselves on bucking this trend.

I can pick up the phone and speak directly to my manager. No need to press buttons and listen to music here! .

Decisions are made quickly and transparently, and within the local branch. I feel like the bank understands me and the needs of my business.

I would recommend Handelsbanken without hesitation; it provides a return to old fashioned values of service and direct communication."

Charles Conroy
Managing Director
Greenbank Group UK Ltd.


"I have been an “Individual Banking” customer of Handelsbanken, Burton since the Branch opened and have found working with the team to be hugely valuable.

To be able to directly contact people that I know and trust, and who have taken time to get to know me and my needs, has been very refreshing when compared to my previous “high street” Bank."

Add to that the ability to make quick, local decisions in response to my requests then I couldn’t ask any more. Thank you!

Mr B M
Individual Banking Customer


"I absolutely applaud the fact that Handelsbanken concentrate on providing me with a banking service for both personal and business requirements which is tailored to and driven by my needs, requests and plans.

Even though the Bank has grown considerably in the UK, this excellent level of personal service has absolutely been maintained!

When I phone up, who ever I speak to is always pleasant, sounds (and clearly is) highly competent, experienced and professional. Issues can get sorted without requesting ‘multilayer’ passwords."

Mr R L
Individual Banking Customer


"We have been with Handelsbanken for over two years now and are extremely happy with the service provided.

Any concerns or issues are dealt with promptly as we are able to pick up the telephone and speak directly with our local branch manager." 

"We would recommend Handelsbanken without hesitation." 

Mr & Mrs W
Individual Banking Customers