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Customer testimonials about Castleford

What our customers say about us.

Customer testimonials

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"Handelsbanken provide us with a business and personal banking service on a very approachable basis using a knowledgeable team of staff who actually understand and appreciate our business objectives and requirements. 

We have found all we have dealt with at Handelsbanken Castleford to be exceptionally helpful with all aspects of our business banking some of which required a fast and effective response which has been met extremely professionally by all of the Castleford team. 

We would therefore have no hesitation at all in highly recommending Handelsbanken whether it be for Corporate or Private banking facilities."

S Oldroyd, Oldroyd Flooring Ltd
Corporate & Individual Banking customer

"By taking the time to understand my circumstances, the team at Handelsbanken Castleford were able to provide a bespoke solution to meet my requirements and made the whole process of moving banks very easy." 

M.T. Castleford
Individual Banking customer

"Over the years it has been more frustrating to deal with banks on both individual and corporate banking side. As the banking industry has changed drastically and branches are closing by the day, it is becoming increasingly difficult to get a level of customer service to shout about. Handelsbanken is completely different to any other bank I have ever dealt with. 

You are not just another number on a database and can actually speak with your bank manager very easily. They treat you as an individual and understand your circumstances, not just follow a tick box method on a computer system. The customer service with Handelsbanken really is something special and, having this one to one service sets this bank apart from any other. As long as Handelsbanken keeps customer service their number one priority and continues to work in the ways I have witnessed, I will be a client of theirs for life. I will have no issues with recommending this bank and the team at Castleford are excellent to work with."

R.C., Castleford
Individual Banking customer

"As a business we needed quick and easy professional support from our bank as we needed to focus on running the business. The Handelsbanken team has been extremely helpful to us and what we like particularly is the personal approach with the focus on finding the right solutions for us. You feel that you are a valued customer and not just a customer number. We are happy to recommend the bank to all and everyone."

Tanja Scheithauer, 
CEO and founder of Great Stuff Organic Limited.

"I have been banking with Handelsbanken since they opened their office in Castleford. What a breath of fresh air! A bank where you have a personal manager who you can speak to at any time, and who seem to be able to answer any question thrown at them. A great team who are not just there to deal with your money but who also get involved in supporting the local community. I wouldn’t bank anywhere else."

P.S., Castleford
Individual Banking customer

"After a series of problems and mistakes by our bankers over the years we had considered changing banks but always thought the procedure would be disruptive and problematic. 

In 2012 after yet more problems with our bankers at that time we decided to look for an alternative. After several meetings with a number of high street banks a good friend of ours recommended Handelsbanken. It was clear after our initial meeting with the Handelsbanken branch manager that the service and support we were being offered was just what we were looking for.  

Surprisingly, switching banks was much easier than we thought and looking back it was one of the best things we have ever done whilst in business. The level of support we receive from Handelsbanken is great. Just to be able to speak to the same person each time we call the bank is so reassuring. 

We would not hesitate to recommend Handelsbanken Castleford to anyone or any business that is in need of a friendly, efficient and professional bank." 

A.C., Oak Electrical
Corporate & Individual Banking customer

''We are all aware that banks have changed considerably in recent years and the majority of us now process our own transactions and rarely enter a branch from one week to the next. 

Handelsbanken are no different in this respect, but where they do differ is providing a level of service, personal contact and banking efficiency that has been diluted in the banking world in general. 

We are pleased to have both corporate and individual accounts with them and acknowledge that common sense is clearly thriving in Handelsbanken at Castleford. The ethos of this bank sets it apart from all the others and our recommendation speaks for itself.''

J & J G, Rydam Universal Ltd 
Corporate & Individual Banking customers

“Since the development of online and telephone banking, I have found the process / service of dealing with Banks to be very slow and time consuming. Banking is such a personal, private and important part of peoples life and I firmly believe that a face to face approach is the best way to communicate and conduct business. 

After meeting the team at Handelsbanken I was pleasantly surprised at their approach to banking. After a seamless and effortless switch, they are providing a modern and proactive service whilst offering your traditional ‘old school’ relationship banking. The team offer advice to you as an individual. 

I will continue to recommend the services of Handelsbanken, in particular Andrew and Karen at Castleford, who even sent me a congratulations card upon the birth of my son. What a lovely personal touch.”

Mr. A. B., Castleford
Individual Banking customer

"I am a company Director and have been dealing with Handelsbanken for the last 3 years, the service and support that we have received from all the staff at Handelsbanken has been excellent. 

Everything has been made easy, straight forward and nothing is a problem just the way it should be. I have recommended and will recommend this bank to all and everyone." 

I.K., Oak Electrical 
Corporate & Individual Banking customer

''I developed my relationship with Handelsbanken Castleford as I was looking to ensure both my business and personal banking was set up ready for the next opportunity. I believe it’s very important to have a bank that can quickly understand your needs and work with you to deliver them, something that the Castleford branch been able to do.

"The team at Handelsbanken Castleford's knowledge and experience made it seem effortless to both set up my accounts and put in place the future loan facilities that may be needed; a real tailor made solution. This made a real difference to the usual off the shelf products that most banks are able to offer. 

I would not hesitate to refer Handelsbanken to any of my personal or business connections, as I believe they are doing a fantastic job and continually exceeded my expectations.''

N.M., Castleford
Individual Banking customer