Ilkley

''Having had a lifetime's experience of banking from both a personal and a business perspective, I decided 2 years ago that I had had enough of the mainstream banks lack of customer focus, constant over-promising and under-delivering and decided to make a move. 

Asking around my contacts in various professions as to who they chose to use for personal banking I was surprised to learn that one name came up almost universally - Handelsbanken. Since making the move I have found Sue and her team never fail to provide what I would refer to as a 'thoroughly professional service with real personal care'. I just cannot praise the team in Ilkley more highly - it's like dealing with true friends you can trust." 

Individual Banking customer

''We live in an age where banks tell us customer service is everything and yet they deliver it via anonymous people in a call centre, with no authority, who spend their time trying to sell you something you don’t need. Handelsbanken bucks this trend thank goodness. Great people, great service and local. I defy anyone not to be impressed.”

Individual Banking customer