News from your branch
Coronavirus - updateWe understand that this is a challenging time. Our priority is the welfare of our customers and colleagues, and to ensure our customers can access our banking services. We have comprehensive and robust plans in place, and the Bank has undertaken significant work to minimise disruption to our services. We have secure remote access to our systems and equipment to continue to serve you. If our response is a little slower than usual, or your usual contact is unavailable, please do bear with us in these exceptional circumstances.If you have concerns or would like to speak to us about any aspect of your finances, please do not hesitate to contact us via the details below. We ask that you do not visit the branch premises for the time being, due to social distancing measures and to safeguard you and our employees. Customer meetings will instead be taking place over the phone. Please contact our team using the details below.Our Coronavirus - help and support page provides you with up-to-date information on Handelsbanken's response to the coronavirus.
Meet the team
What our customers say
''Having had a lifetime's experience of banking from both a personal and a business perspective, I decided 2 years ago that I had had enough of the mainstream banks lack of customer focus, constant over-promising and under-delivering and decided to make a move.
Asking around my contacts in various professions as to who they chose to use for personal banking I was surprised to learn that one name came up almost universally - Handelsbanken. Since making the move I have found Sue and her team never fail to provide what I would refer to as a 'thoroughly professional service with real personal care'. I just cannot praise the team in Ilkley more highly - it's like dealing with true friends you can trust."
''We live in an age where banks tell us customer service is everything and yet they deliver it via anonymous people in a call centre, with no authority, who spend their time trying to sell you something you don’t need. Handelsbanken bucks this trend thank goodness. Great people, great service and local. I defy anyone not to be impressed.”