Local relationship banking

At Handelsbanken relationship banking is at the heart of everything we do. You deal with people you know by name and decisions are made locally by us at the branch, enabling us to offer a banking service that is tailored to your needs. Our branch is staffed by an experienced team who know and understand the local market. We offer banking services for both personal and business customers, and we aim to provide the highest quality service. Contact us via the details below if you’d like to find out more. 


Unit 1, Wells Road Business Centre, Wells Road
LS29 9JB Ilkley
01943 604246
Opening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00

Meet the team

Andrew Shakeshaft
Branch Manager
01943 604244
07442 497108
Jim Myles
Corporate Banking Manager
01943 604264
07792 149084
Laura Mortimer
Individual Banking Manager
01943 604332
Louise Goldthrope
Account Manager Support
01943 604246
Susan Broughton
Account Manager Support
01943 604246
Mark Broadley
Invoice Finance
01943 604246
07436 810565
Martin Howliston
Asset Finance
01943 604246
07407 733496
Barrie Towers
Cash Management and International Trade
01943 604246
07442 532826
Piotr Diakowski
Cash Management and International Trade
01943 604246
07442 532816
Jo Jackson
Wealth Management
01943 604246
07483 012910

What our customers say


''Having had a lifetime's experience of banking from both a personal and a business perspective, I decided 2 years ago that I had had enough of the mainstream banks lack of customer focus, constant over-promising and under-delivering and decided to make a move. 

Asking around my contacts in various professions as to who they chose to use for personal banking I was surprised to learn that one name came up almost universally - Handelsbanken. Since making the move I have found Sue and her team never fail to provide what I would refer to as a 'thoroughly professional service with real personal care'. I just cannot praise the team in Ilkley more highly - it's like dealing with true friends you can trust."

Mr T. A.
Individual Banking customer

''We live in an age where banks tell us customer service is everything and yet they deliver it via anonymous people in a call centre, with no authority, who spend their time trying to sell you something you don’t need. Handelsbanken bucks this trend thank goodness. Great people, great service and local. I defy anyone not to be impressed.”

Mr N. H.
Individual Banking customer