We have reviewed how we can deliver the best possible service to our customers, and have made the difficult decision to close the Northallerton branch in 2022, and relocate the team to within our Darlington branch. We believe that this will enable us to make better use of the expertise within a wider team, and therefore to provide greater support for our customers.
We assure you that service and your satisfaction are very important to us and all the team at the combined branch remain committed to providing you with the same level of personal service and trusted advice you have been used to.
Please speak to your account manager if you have any questions.
During these uncertain times, our priority is the welfare of our customers and colleagues, and to ensure our services continue to be fully accessible for customers.
We are open and available to support you. If you have concerns or would like to speak to us about any aspect of your finances, please do not hesitate to contact us via the details below. As restrictions may change quickly, and to safeguard you and our team, please speak to your account manager to arrange a meeting, using the details below.
Our Coronavirus - help and support page provides you with more information.
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
''I would highly recommend the services of Handelsbanken in Northallerton as I have been a customer there since the branch opened.
My husband and I have had outstanding service from all the branch members, nothing is a bother to them and they are always there at the end of the phone. They are professional in their approach yet friendly. Having a local bank with “real” people at the end of the phone who know who you are is something we really value. They work very much in the same way that I do, where my client’s needs, aims and objectives are of paramount importance, good old fashioned face to face service, not off the shelf or off the web solutions. You are treated as human and it certainly isn’t “sorry the computer says no!!!” I look forward to continuing to work with the team locally in a professional and personal relationship."
Individual Banking customer
''Since switching our business banking to Handelsbanken Northallerton we have been very impressed with our banking facility, it is refreshing to find a bank which has the flexibility to adapt its services to meet with our individual business requirements. The friendly, approachable staff at the Northallerton branch are always efficient and proactive in dealing with our requirements.”
Corporate Banking customer
