"I am an experienced property investor with over 15 years’ experience and have been working with Handelsbanken for the last six months. I have been, and still am a customer of other big UK high street banks. Given this knowledge and experience, I feel I am in a good position to judge when I am receiving the level of customer service I need, to successfully run and expand my business.
When setting business goals, objectives and strategy it is vital to assess the risks your business faces, so you are then able to mitigate or reduce these risks to a minimum and allow your business to flourish. I have no doubt in my mind that one of the most significant risks to any business is not having a bank that can provide a consistently excellent level of customer service. To be able to provide the level of customer service you need, your bank must:
· Have knowledge of your business and understand your business ambitions
· Have knowledge and experience of the broader financial world
· Deliver what is required to support your business within the necessary deadlines; and
· Be dynamic and react to change with innovative and cost effective solutions.
Scott and the team at Handelsbanken Oldham have delivered this excellent level of customer service in spades and assisted me to expand my business significantly in the last six months. I have found it hugely refreshing to work with a bank that wants to understand and support my business. I speak to the team on a weekly basis, either over the phone or by calling into the branch. Handelsbanken Oldham is an excellent combination of the right people and the right banking model, who have the ability and desire to assist me in developing my business.
I would have no hesitation in recommending Handelsbanken Oldham to anyone who has business ambition and is looking for the best financial backing available."
HGF Investments Limited