What are cookies?
- Session cookies
Session cookies are temporary and are deleted when you close your web browser. They are typically used to make a website safer and easier to use, for example by enabling a website to identify that a user has navigated from page to page, to enable a user to navigate between pages efficiently, and to help ensure website security and functionality.
Our online banking service uses strictly necessary session cookies to protect our customers and help prevent fraudulent activity during an online banking session. When you log-off online banking, the cookie disappears. Without cookies enabled you will not be able to access our online banking service.
- Persistent cookies
Persistent cookies remain on your device until you erase them, or until they expire at a pre-set deletion date. These cookies are typically functional cookies which are used to remember settings, preferences and tailor content to you.
We use persistent cookies to improve your online experience with us. For example, when you visit our website and select a branch, we will set the branch web page as your default homepage next time you visit our website.
We also use persistent cookies to collect anonymous traffic data to understand how our website is used, for example which pages are visited most and for how long. These cookies are performance type cookies which help us to make improvements to our website and to your browsing experience.
Persistent cookies do not contain any personally identifiable information about you.
- Third party cookies
Third party cookies are those which are on our website but which are set by a separate company. We use a small number of third party cookies.
Specific cookies on our website
acceptUKcookie_v2 and acceptHSBcookies(www.handelsbanken.co.uk)
|CINr(www.handelsbanken.se)||Persistent||Functional||Sets a branch page as your default home page once you have selected a branch.|
|SEC-COM (www.secure.handelsbanken.com)||Session||Necessary||Essential to enable secure online banking.|
|LinkedIn cookies||Persistent - third party cookie||Functional|
We use a LinkedIn plugin on our website which you can click on to ‘follow us’ directly on LinkedIn (via our company page on LinkedIn).
If you click on the LinkedIn plugin, LinkedIn may collect data about your device and network, for example the URL page you have navigated from (i.e. www.handelsbanken.co.uk), your computer’s IP address and the type of web browser used.
We do not control this LinkedIn cookie. Read more at LinkedInOpens in a new window*
We do not share any personally identifiable information about you with LinkedIn.