Cookie notice

How we use cookies on our website

We are committed to protecting you and the data that we collect about you online. This cookie notice tells you how and why we use cookies to give you the best possible experience on our website. It also tells you how you can manage what cookies are stored on your device.

What are cookies?

‘Cookies’ are small text files that are stored on your computer (or mobile device) when you access the internet.

They act as a ‘bookmark’, improving your online browsing experience by performing tasks such as remembering user preferences, displaying relevant web content to you, and helping to ensure your use of online services (such as online banking) is secure.

Cookies we use

We use the following cookies on our website: 

Strictly necessary cookies

Our online banking service uses strictly necessary cookies to protect our customers and help prevent fraudulent activity during an online banking session. When you log-off online banking, the cookie disappears. Without cookies enabled you will not be able to access our online banking service.

We also use strictly necessary cookies to make our website safer and easier to use, for example by enabling a website to identify that a user has navigated from page to page, to enable a user to navigate between pages efficiently, and to help ensure website security and functionality.

These cookies are temporary and will be deleted when you close your browser.

Functional cookies

Functional cookies are used to remember settings and preferences, tailor content to you, and improve your online experience with us. 

For example, when you visit our website and favourite a branch, we remember your favourite branch enabling us to tailor the homepage to include your branch information, displayed to you on your next visit. Please note that these cookies will not be placed unless you favourite a branch and, when you remove a favourite branch, we will no longer use cookies to remember your choice. 

When used, these cookies are persistent and will remain on your device until you change your preferences, i.e. by removing a favourite branch.

Statistics cookies

We also use cookies to collect traffic data to understand how our website is used, for example which pages are visited most and for how long. These cookies are statistic type cookies which help us to make improvements to our website and to your browsing experience. 

When accepted, these cookies are persistent and will remain on your device until you change your preferences or until they expire at a pre-set deletion date, up to 24 months.

Links to other websites

It is important to remember that if we include a link to another website, that website may also use cookies and have its own notice. Handelsbanken is not responsible or liable for how another website uses cookies and we recommend that you read their cookie notice. 

How to change your preferences

If you want to control the cookies that are set by us on our website you can do this by clicking on the ‘Cookie settings’ button above, and changing which cookies you allow us to use.

Alternatively, you can set your cookie preferences via your browser. You can find out how to do this in your browser’s security or ‘Tools’ settings, or alternatively you can find further information at Opens in a new window*

Please be aware that if you choose to block all cookies, you may experience difficulties when using online services and some websites may not function as intended.

Please note: Any link with an asterisk (*) will take you to an external website not owned by Handelsbanken.