We are committed to supporting our customers in these uncertain times. If you have any concerns, or would like to discuss your banking needs, please contact your branch who will be happy to help.
- Individual
Local relationship banking
A bank that puts customer satisfaction first
Coronavirus - update
The Handelsbanken difference
Handelsbanken is a local relationship bank, based on satisfied customers, financial strength and sustainable values. Each branch operates as a local business, which means they get to know their customers well and understand the local market and community. Our branches are empowered to make the majority of banking decisions which is why we say that the 'branch is the bank'. As a Handelsbanken customer, you get to benefit from a dedicated account manager who is able to give expert advice and make decisions based on your financial requirements.
Number one for customer satisfaction
Our success rests on strong relationships with satisfied customers, and we continuously strive to improve the products and services we offer. That’s why we are delighted to have been rated top for satisfaction twelve years running.
Recommended by our customers
Getting to know our customers over the long term and making them satisfied is important to us. So far, this has enabled us to grow organically to help communities across the UK, mainly through recommendation. These are some things our customers say.
''To be able to go to your local bank and know everyone and to receive such a friendly yet professional service from everyone is such a rarity in this computer driven world that we live in today.''
Individual Banking customer
"We chose Handelsbanken because of the team. They listened more than they talked, urged caution above gearing and introduced us to like-minded people. As a family business, by stressing the personal touch and long term horizons, their values chimed with ours."
Corporate Banking customer