1. Telephone banking

Telephone banking

Our experienced team of Handelsbanken staff are on hand to assist you in your telephone banking requirements
  • Check account balances and transactions 
  • Set up, amend or cancel standing orders and direct debits
  • Set up UK payments
  • Set up transfers between Handelsbanken accounts
  • Set up international payments

Contact us

Individual Banking customers

Tel: 0800 470 8000
Outside the UK: +44 20 7578 8247

You can speak to a member of the Customer Support team Monday - Sunday, 7am - 10pm (including UK bank holidays).

Customers using internal account transfers (GBP) will see account balances updated instantly. This applies only where both accounts are  Individual Banking accounts. 

External transfers using Faster Payments will adjust your available balance  immediately. Payments will show the actual transaction date on the customer's statement (in the transaction narrative), but any out of hours credit or debits will show a value date of the next available business day.

Corporate customers

Corporate customers should continue to contact their branch for these services.

General enquiries

Handelsbanken Customer Support is also available 24 hours a day, seven days a week for lost and stolen cards, if you believe you have been a victim of fraud, digital banking support or for general enquiries.