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About us

Our story in the UK

The Handelsbanken story began over 150 years ago in Sweden. Stockholm's Handelsbank was founded on a commitment to pursue 'true banking activities' with a focus on a local market. It wouldn’t be until 1970 that our then CEO Jan Wallender, would build on this original ambition and introduce our unique decentralised approach. Growing across Scandinavia initially, we arrived in the UK in 1982, where we now have an extensive network of branches supporting individuals and organisations with their financial needs. 

What makes us so unique? 

A decentralised model empowers each branch to work directly with customers, making key decisions and handling all aspects of their banking locally, where each customer has their own account manager. This approach was born out of Wallander’s belief that those closest to the customer know how to help them, and the best way to do that is by building long-term relationships.

It’s unusual in banking, but we don’t believe in short-term bonuses or sales and product targets, without them our colleagues are working to satisfy customers, driven only by the desire to do the right thing. It’s really what’s at the heart of our culture; the support and guidance we give is always what’s best for the customer, not us.

We’re Europe’s safest commercial bank 

Our focus on relationship-led banking, coupled with a cautious approach to risk, has seen us rated as the safest commercial bank in Europe, in Global Finance Magazine’s ranking of the World’s Safest Banks 2023. Find out about our strength, stability and more in our annual report below. 

Sustainability

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Financial stability, prudence, lifelong relationships and a strong local presence are the cultural cornerstones of Handelsbanken. They shape our approach to banking and how we embed sustainability in all we do.

Work with us

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Our success is based on trusting our employees with everyday decision-making power. Throughout the organisation, individuals enjoy wide-ranging responsibility and the scope to pursue a unique career, within a culture of openness, equality and professionalism.

Our customers like our approach

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We grow our business through recommendation, not expensive marketing activity, so we really must demonstrate the excellent service we’re known for. So, we’re proud that our customers are among the most satisfied in British banking, that’s across personal and business banking. Read more about our satisfaction ratings via the link below.
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Press and media

View our latest news, media centre and UK press contact information.

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Insights

Access a range of insights, news and views from our experts on a range of subjects. Listen to our weekly economic update podcast with our chief economist, read our daily and monthly macroeconomic insights, and access our range of analyses and forecasts provided by our Group specialists.

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Corporate governance

Handelsbanken plc is committed to the highest standards of corporate governance. We have a comprehensive range of policies and systems in place to ensure that the Bank is well-managed, with effective oversight and control.

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Investor relations

Information about the Handelsbanken share, financial performance and investor events.  

Important information and interest rates

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You’ll find everything from our privacy policy, terms and conditions and fair charges, to our regulatory status and current interest rates and much more.

Awards and recognition

We're proud to have been recognised for doing things differently, delivering a truly customer-focused approach.
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Find your branch

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You can find your nearest branch where you'll have a dedicated account manager from day one. Meet them and the rest of your team by finding your nearest branch via the link below.