Handelsbanken is a local relationship bank, built on satisfied customers, financial strength and sustainable values. We were established in 1871 in Sweden and in the UK we now have an extensive network of branches. We support local communities across the country, helping individuals and businesses with their financial needs.
Our focus is on helping customers. We don’t believe in short-term bonuses and don’t have sales or product targets; instead we take a long-term view, investing time in getting to know our customers, their needs, dreams and ambitions.
The handbook of our culture states: "Our advice must always be what is best for the customer, not what is most profitable for the Bank at the time."
We understand the impact we have on society, the environment and the financial market. Over many decades sustainable thinking has been an integral part of our everyday work. We aim to be a responsible contributor to the communities we serve, and work to make a positive difference wherever we can for our customers, our people and the environment.
Handelsbanken takes a prudent approach to risk, preferring to work with customers with similar values, and with whom we can develop a strong relationship.
We were the joint top-scoring commercial bank in Global Finance's ranking of the World's Safest Banks in 2019 and have an AA credit rating as confirmed by Fitch in 2020. We are part of the UK’s Financial Services Compensation scheme (FSCS) and cover eligible deposits up to a total of £85,000 for each account holder or joint account.