1. About us

Handelsbanken in the UK

Handelsbanken is a local relationship bank, built on satisfied customers, financial strength and sustainable values. We were established in 1871 in Sweden and in the UK we now have over 200 branches. We support local communities across the country, helping individuals and businesses with their financial needs. 

Our focus is on helping customers. We don’t believe in short-term bonuses and don’t have sales or product targets; instead we take a long-term view, investing time in getting to know our customers, their needs, dreams and ambitions. 

The handbook of our culture states: "Our advice must always be what is best for the customer, not what is most profitable for the Bank at the time."

We understand the impact we have on society, the environment and the financial market. Over many decades sustainable thinking has been an integral part of our everyday work. We aim to be a responsible contributor to the communities we serve, and work to make a positive difference wherever we can for our customers, our people and the environment. 

Handelsbanken takes a prudent approach to risk, preferring to work with customers with similar values, and with whom we can develop a strong relationship. 

We were the joint top-scoring commercial bank in Global Finance's ranking of the World's Safest Banks in 2019 and have an AA credit rating as confirmed by Fitch in 2020. We are part of the UK’s Financial Services Compensation scheme (FSCS) and cover eligible deposits up to a total of £85,000 for each account holder or joint account.

Who we are

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Local responsibility

Our decentralised model means that each branch operates as a local business, so they can get to know their customers well and understand the local market and community. Our branches are empowered to make the key banking decisions, which is why we say that the 'branch is the Bank'.

Satisfied customers

Our success rests on strong relationships with satisfied customers, and we continuously strive to improve the products and services we offer. That’s why we are delighted to have been rated top for satisfaction twelve years running (EPSI Rating, 2009 - 2020), and to be first in four of five categories for the Competition and Market Authority's independent service quality survey.
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A sustainable bank

Financial stability, prudence, lifelong relationships and a strong local presence are the cultural cornerstones of Handelsbanken. They shape our local, personal approach to banking, and how sustainability is woven into our everyday operations.

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Working at Handelsbanken

At Handelsbanken, our success is based on trusting our employees with everyday decision-making power. Throughout the organisation, individuals enjoy wide-ranging responsibility and the scope to pursue a unique career, within a culture of openness, equality and professionalism.
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Awards and recognition

The awards and recognition that we have received highlight the success of our decentralised model and customer-focused approach.


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News, insights and financial information

News and media

Here you can find press contacts, press releases, videos and other information.

Investor relations

Information about the Handelsbanken share, financial performance and investor events.


Important information

Details regarding our privacy policy, terms and conditions, fair charging policy, regulatory status and more.

Contact us

To find out more about Handelsbanken, contact us by telephone, email or speak to your local branch.