1. Awards and recognition

Awards and recognition

Our ongoing success
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The awards and recognition that we have received highlight the success of our decentralised model and customer-focused approach.

Number one for customer satisfaction

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Our success rests on strong relationships with satisfied customers, and we continuously strive to improve the products and services we offer. That’s why we are delighted to have been rated top for satisfaction 13 years running in an independent satisfaction survey for personal and business banking customers (EPSI Rating, 2009-2020). We have also been named as the most recommended provider for relationship / account management for SMEs by the Competition and Markets Authority's Independent Service Quality Survey (August 2021).

Number one for satisfaction
View Independent Service Quality Survey results

2022 WealthBriefing Awards

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We are delighted to announce that Handelsbanken Wealth & Asset ManagementOpens in a new window has won the ‘Best specialist Wealth Manager with assets under management between £2 - 5 billion’ award at the 10th Annual WealthBriefing European Awards 2022.


The Telegraph Business Club - Handelsbanken film

On 24 February 2020, The Telegraph's Business ClubOpens in a new window published a film on Handelsbanken. The Telegraph's Business Club aims to inform and offer interesting business insights to SMEs. The film explores Handelsbanken's decentralised business model and long-term sustainable values.

Humane Capital: Handelsbanken case study

Our Chief Communications Officer, Pernille Sahl Taylor, speaks to one of the world's leading HR thinkers and Professor of Business and Management at the University of Westminster, Vlatka Hlupic, about why Handelsbanken features as a case study in her latest book, Humane Capital.

One of the safest banks in the world

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Svenska Handelsbanken AB (publ), our parent company, is one of eight joint top-scoring banks in Global Finance magazine's 2021 ranking of the world's safest commercial banks.

Banks were selected through an evaluation of long-term foreign currency ratings—from Moody’s, Standard & Poor’s and Fitch—and total assets of the 500 largest banks worldwide.

For commercial banks to qualify for this ranking, they must not be majority owned by government or regional authorities.

Global Finance magazine is a monthly magazine covering the economy and the political and financial situation worldwide.