Fraud and security
You're in control
Please remember it’s OK to hang up or cut contact if you’re uncomfortable, no matter who you think you’re speaking to. Don’t worry about being rude – if it’s really us we won’t mind. In fact we’re happy for you to do this.
Be sceptical. Be suspicious. Stay safe.
As a Handelsbanken customer, you’re able to pick up the phone and hear a familiar voice. If something’s actually wrong with your accounts, we can tell you what to do.
Shop with confidence
Take a look at Take Five
We’ve signed up to the national ‘Take Five’ charter which offers impartial advice to help everyone protect themselves from financial fraud. It’s led by UK Finance and delivered through a range of organisations across financial services, law enforcement and commercial and public sector.
Additional support
Knowing how fraudsters work is one of the best ways to protect yourself. You'll find organisations here who are dedicated to fighting fraud and podcasts from our very own fraud experts, to help to stay one step ahead of scams.