We've become aware of a new wave of scam calls from criminals posing as Handelsbanken. This is not a new trend but we see it regularly at the minute.
If someone phones you asking for information and you don’t recognise their voice, you can’t be sure who they are. We recommend that you hang up and call your branch for help.
Please remember it’s OK to hang up or cut contact if you’re uncomfortable, no matter who you think you’re speaking to. Don’t worry about being rude – if it’s really us we won’t mind. In fact we’re happy for you to do this.
Be sceptical. Be suspicious. Stay safe.
As a Handelsbanken customer, you’re able to pick up the phone and hear a familiar voice. If something’s actually wrong with your accounts, we can tell you what to do.
We’ve signed up to the national ‘Take Five’ charter which offers impartial advice to help everyone protect themselves from financial fraud. It’s led by UK Finance and delivered through a range of organisations across financial services, law enforcement and commercial and public sector.
Knowing how fraudsters work is one of the best ways to protect yourself. You'll find organisations here who are dedicated to fighting fraud and podcasts from our very own fraud experts, to help to stay one step ahead of scams.
