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Become a customer

Banking that works for you

When you’re a Handelsbanken customer, you can expect a private banking experience where your needs are our focus, not sales targets. 

Long-term relationships are at the heart of what we do; knowing you means we can deliver a uniquely bespoke service.

Colleagues make our decisions, not computers. All aspects of your account are handled, locally, in branch.

You’ll have:

  • a dedicated account manager – you’ll always speak to someone who knows you 
  • a truly personal service
  • direct access to experts, including wealth management specialists
  • support from a telephony team for everyday banking requests and out of hours help

Welcome to Handelsbanken

Find out more about becoming a Handelsbanken customer by contacting your local branch or call 0800 470 8000 to speak to our Customer Connect team.

Find your branch

Joining us – how it works

Ikon med platser på flera ställen

Find your nearest branch and contact us there directly. Alternatively, our team on 0800 470 800 can help you find the right branch.

After an initial chat, we’ll arrange a face to face meeting and take some detailed information from you. This is our opportunity to really understand your situation and goals, before we progress your application.

Every aspect of your application will then be dealt with by your account manager, locally, in branch.

Once you’re a customer, you can look forward to a proactive relationship with your account manager. Because they know you, they’re able to anticipate your needs, now and for the future, and they’re always on hand to make sure you’re getting what you need from us.

It's about customer satisfaction, not targets and bonuses


It’s unusual in banking, but our colleagues don’t work to meet targets and bonuses, they work for you. We don’t run expensive marketing campaigns and rely on our reputation to meet new people, so it’s essential we deliver on excellent service. Independent surveys show our approach works; we’re consistently rated top for customer satisfaction.

Switch to Handelsbanken


As part of our dedication to the best possible service, we’ll aim make the process of moving banks as easy and effortless as possible. As participants in the Current Account Switch Service for personal and small & medium sized enterprises (SMEs), switching to Handelsbanken is simple, reliable and stress-free.

Guidance for SMEs opening a new business bank account         
You can access a guide to find out what information you’ll need to provide to set up your business bank account.