1. Individual
  2. Become a customer

Become a customer

Find out why our customers are so satisfied with Handelsbanken*
kvinna och man på ett bankmöte
  • Your own personal account manager.
  • We listen to your needs, providing advice and solutions to fit your requirements.
  • Key decisions are made locally by us at the branch.
  • A wide range of banking and wealth management services for both personal and business customers.
  • Backed by a strong and secure bank, with amongst the highest credit ratings of any international bank. 
*Handelsbanken has been rated top for customer satisfaction for the twelfth year running, in an independent survey of British banks’ customers ( EPSI RatingOpens in a new window, 2009-2020).

Is Handelsbanken right for you?

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Our customer relationships

Our customers come from a range of backgrounds and business sectors but like us, tend to be financially prudent, responsible, and interested in a long-term banking relationship. Customers who take our business banking services usually have a track record when they come to Handelsbanken.  

We recognise that we may not be the right bank for everyone, but if our approach sounds like banking you could benefit from, book an appointment and speak to your local branch to discover more.

One-to-one personal service 

Our customers value the one-to-one personal service we provide, with every customer having their own account manager, backed by an experienced branch team. To be able to deliver this dedicated service, we charge a monthly fee.  

Local decisions and tailored solutions

Our branches make the majority of all decisions. They decide which customers to work with and which products and rates to offer them. We therefore do not publish a list of our product rates; instead our branches work with each customer to provide a range of services and solutions to suit their individual circumstances. We aim to take long-term decisions on a case-by-case basis and aim to provide consistent, long-term good value across a customer’s relationship with us. 

Contact us to arrange an appointment

It’s very important to us to meet and get to know every one of our customers. If you think Handelsbanken might be right for you, find your local branch nearby where you live or work.

Give us a call or email us to arrange an appointment. Over a cup of tea, we’ll get to know a little more about you, we’ll listen to your requirements and what you want from your bank. We’ll tell you more about our approach at Handelsbanken, and if it sounds like the sort of bank you would like to do business with, we’ll take it from there.

Switch to Handelsbanken

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As part of our dedication to the best possible service, we’ll aim make the process of moving banks as easy and effortless as possible. As participants in the Current Account Switch Service for personal and small & medium sized enterprises (SMEs), switching to Handelsbanken is simple, reliable and stress-free.

Guidance for SMEs opening a new business bank account         
You can access a guide to find out what information you’ll need to provide to set up your business bank account. 
UK Finance guideOpens in a new window