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  3. Individual Online Banking

Individual Online Banking

Convenient and secure access to your accounts, so you can keep in control of your finances wherever you are
  • Manage your accounts and cards
  • Make transfers and payments, both within and outside the UK
  • View and manage standing orders and Direct Debits 
  • Communicate with your branch via secure email, and access online statements
  • Prevent your cards being used abroad and online / by telephone, for your security

Getting started

  1. Contact your local branch to apply for online banking

    The branch will send you everything you need to get online: an email with your 16 digit log-on card number and instructions, a code envelope with a 12 digit registration code, and a card reader and cable.
    Find your branch

  2. Choose your PIN

    Use the two log-on codes to choose your PIN. Once you have done this, your log-on card will be sent to you via post.
    Choose PINOpens in a new window

  3. Install security software on your computer

    For your security, before you can use your card reader you need to install Handelsbanken’s security software, called BankID.
    Install BankID

  4. Log in

    Once you have received your log-on card in the post, you can log in to online banking and register for the mobile app.
    Log inOpens in a new window

Support

Contact your branch for more assistance or contact our Handelsbanken telephone customer support on:

0800 470 8000

or

+44 20 757 88247 from outside the UK.

24 hours a day, seven days a week.

System requirements

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Find out which operating systems and browsers are compatible with our online services.
System requirements

Online security

At Handelsbanken, we take online security seriously, and work tirelessly to protect your money, providing the latest security solutions. As you have responsibility for protecting your computer and your personal information, find out more about the steps you can take to keep your accounts secure online.
Security

FAQs