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  3. Individual Online Banking

Individual Online Banking

Simple and secure access to your accounts, so you can keep in control of your finances wherever you are
  • Transfer money between your accounts
  • Initiate payments, both local and international
  • View and manage standing orders and Direct Debits 
  • Find specific details on individual transactions

Introduction to Individual Online Banking

Additional features

faktura

Manage your correspondence

Set up e-statements so that you can receive your account statements and other forms of correspondence securely online.

e-post kuvert

Stay in touch with your local branch

Use the Secure Mailbox to send messages to your local branch.

Mobile phone

Mobile banking

If you would like to have access to securely manage your money on the go, you can find instructions within Individual Online Banking on how to register for the App. You can also control and manage which of your devices have access to mobile banking.

Mobile app

Getting started

  1. Contact your local branch to apply for online banking

    The branch will send you everything you need to get online: an email with your 16 digit log-on card number and instructions, a code envelope with a 12 digit registration code, and a card reader and cable.
    Find your branch

  2. Choose your PIN

    Use the two log-on codes to choose your PIN. Once you have done this, your log-on card will be sent to you via post.
    Choose PINOpens in a new window

  3. Install security software on your computer

    For your security, before you can use your card reader you need to install Handelsbanken’s security software, called BankID.
    Install BankID

  4. Log in

    Once you have received your log-on card in the post, you can log in to online banking and register for the mobile app.
    Log inOpens in a new window

Support

Contact your branch for more assistance or contact our Handelsbanken telephone customer support on:

0800 470 8000

or

+44 20 757 88247 from outside the UK.

24 hours a day, seven days a week.

Online security

At Handelsbanken, we take online security seriously, and work tirelessly to protect your money, providing the latest security solutions. As you have responsibility for protecting your computer and your personal information, find out more about the steps you can take to keep your accounts secure online.
Security
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System requirements

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Find out which operating systems and browsers are compatible with our online services.
System requirements

Install security software on your computer

For your security, before you can use online banking you need to install Handelsbanken’s security software, called BankID. 

Install BankID

FAQs