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Customer testimonials about Bedford

What our customers say about us.

Customer testimonials

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"Amorco Transport Ltd moved to Handelsbanken Bedford because we felt our current bank was not providing the service we needed. We now get a fantastic personal service from all the team at Bedford, they are always just one call away.

The service is second to none, very friendly, personal and extremely helpful - calls and enquires are dealt with immediately . We have never looked back since joining Handelsbanken Bedford - A Fantastic team." 

Ginny Aceto ,John Stratton ,Dave Stratton Amorco Transport Ltd 


"We had previously been with one of the high street banks for 37 years, but in the last 18 months they had become difficult to deal with. We had known Mark Lymer for many years so we decided to see what Handelsbanken could offer and we are delighted "professionals dealing with professionals". 

It has been a pleasure to be treated like adults again. The service we have received from Mark and the team has been excellent and there is always someone on the end of a phone to deal with routine day to day queries as well as having Mark available to deal with bigger issues.

It's not just how banking used to be, it's how banking should be "

Mike Hill, Collett Hulance


"We have only been with Handelsbanken, Bedford for 15 months but they have proven over and over again that the move was worth it.

Having firstly approached them for a personal mortgage we were so impressed by their ethics, personal service and efficiency we moved all of our business banking to them also. We cannot emphasize enough how good it is to have Handelsbanken as one of our business partners. 

Our local team are available at any time on the phone and always, without fail provide the information or help we need. The switch over was easy and faultless. The on-line banking is really easy to use. Their Asset Finance team are quick, efficient and understand our business needs and provide a very quick turnaround.

A great business decision."

DCV Engineering Ltd


"In over 30 years in business, I have used all the major clearing banks and have endured the endless phone calls to call centers trying to solve simple problems.

Now a quick call to my local Handelsbanken branch where I am on first name terms with most the staff solves any problem I now have. Even better, I now get a courtesy call from the branch when an unusual payment goes through my account just make sure its not a fraudulent transaction.

A professional, secure and personal service that is second to none."

Graeme Presswell,ProprietorFootsteps


"This is how banking used to be! You telephone your Bank Manager and you get to speak to him straight away! If your manager is not available, you speak to one of his colleagues who knows what you’re talking about. Handelsbanken also lends you money! We haven’t had this level of service from a bank in decades!" 

Peter Morgan, Managing Director, Topvine Limited


"We found it very easy the switch over from our previous bank. All the arrangements were made by Handelsbanken.

We also liked the way the meetings with our manager were always held in our house, the one to one help with internet banking, and the fact that the telephone is always answered by one of the team that we know, never a recorded message or call centre or even a switchboard. 

We also like the way our manager picks up any unusual payments and rings to check they are bona fide. and the fact that we still have a chequebook with an arrangement with at a local bank to draw cash." 

Sir T and Lady C
Individual Banking Customers