A word from the Branch Manager, Chris
“Here at Cardiff branch, we have been providing local relationship banking for over 20 years. Our ambition is to be the most trusted bank in the capital city of Wales, ensuring customer satisfaction and fantastic service is at the heart of everything we do.
We're really passionate about getting to know our customers personally and helping to make a real difference to them and their families. We're now lucky enough to be working with some second, and even third generation families in the locality.
If you're looking for a personal or business banking service with a local bank that specialises in building relationships alongside best in class customer service, then please do give us a call to find out more."
What our customers say
''I decided to approach my local branch of Handelsbanken as I had heard positive things about them. I’m pleased to say that they didn’t disappoint, taking a proactive approach to our lending request, keeping us informed and working closely with both ourselves and the solicitors throughout the transaction. It is refreshing to be able to simply pick up the phone and speak directly. Whilst they were keen to complete the deal, they allowed us space to make some final decisions before we finally pushed the button to re-finance. We have chosen a bank which takes an active interest in their clients and truly understands the importance of customer service and good communication. I would have no hesitation in recommending them to others.''
Corporate Banking customer
''The personal service I experienced at Handelsbanken was beyond what my High Street premier bank had offered in the past. I was highly impressed with the team who have supported us throughout the house buying process from acquiring the loan to collaborating with all third parties to ensure we reached completion. They could not have been more helpful and the level of attention has been phenomenal. Handelsbanken provides a service which I feel is unparalleled in the present market.''
Individual Banking customer
Latest articles and podcasts on a range of topics of interest, drawing on the expertise of Handelsbanken and Handelsbanken Wealth & Asset Management specialists.
Fraud and security
Find out how we work to keep your transactions secure, along with useful advice about how to protect yourself and be aware of fraud.