News from your branch
Coronavirus - updateWe understand that this is a challenging time. Our priority is the welfare of our customers and colleagues, and to ensure our customers can access our banking services. We have comprehensive and robust plans in place, and the Bank has undertaken significant work to minimise disruption to our services. We have secure remote access to our systems and equipment to continue to serve you. If our response is a little slower than usual, or your usual contact is unavailable, please do bear with us in these exceptional circumstances.If you have concerns or would like to speak to us about any aspect of your finances, please do not hesitate to contact us via the details below. We ask that you do not visit the branch premises for the time being, due to social distancing measures and to safeguard you and our employees. Customer meetings will instead be taking place over the phone. Please contact our team using the details below.Our Coronavirus - help and support page provides you with up-to-date information on Handelsbanken's response to the coronavirus.
Meet the team
What our customers say
''I'd like to say thank you to Robbie, Fiona and the team for making our transition from our private bank to Handelsbanken so seamless. The levels of personal attention from Handelsbanken has been both refreshing and enlightening and exactly what we have been looking for from our bank. It’s great to see that good old fashioned customer service is still alive, well and very importantly local."
''After being bluntly told 'no' by our high street bank, to a mortgage request without investigating our circumstances, we were referred to Handelsbanken Darlington. The difference was amazing. By finding out about us as individuals, and what we required, the team in Darlington were able to offer a solution no other banks seemed capable of.
Despite our requirements changing a few times over the space of three months Sarah made extra effort to tailor new solutions and meet various deadlines. This was made so simple for us as customers because we can have direct contact with the people involved, no need to continually explain the situation to faceless call centres. A personal and dedicated approach to banking has made our life so much easier, we will be customers of Handelsbanken for the foreseeable future."
Mr. B and Mrs A.
Individual Banking customers