Darlington

Local relationship banking

At Handelsbanken relationship banking is at the heart of everything we do. You deal with people you know by name and decisions are made locally by us at the branch, enabling us to offer a banking service that is tailored to your needs. Our branch is staffed by an experienced team who know and understand the local market. We offer banking services for both personal and business customers, and we aim to provide the highest quality service. We look forward to hearing from you.

Contact

A word from the Branch Manager, Andy

"Welcome to Darlington branch, where the team has been providing personal banking, wealth management and corporate banking services in Darlington and the Dales since 2011.

As a Handelsbanken customer you can enjoy real long-term relationship banking with a dedicated account manager and a local branch team all working to help you reach your goals. Our experienced branch team are empowered to make the decisions that matter to you, facilitating your personal and corporate banking requirements all from within the branch.

With customer satisfaction being the cornerstone of everything we do here in Darlington, our growth to date has been based on recommendation and referrals from existing customers and the local professional community. We enjoy getting to know our customers and their wider families and have been fortunate enough to extend services to some second, even third generations of local families.

If you would like to explore the Handelsbanken difference, please get in touch."

What our customers say

''I'd like to say thank you to my account manager and the team for making our transition from our private bank to Handelsbanken so seamless. The levels of personal attention from Handelsbanken has been both refreshing and enlightening and exactly what we have been looking for from our bank. It’s great to see that good old fashioned customer service is still alive, well and very importantly local."

Corporate Banking customer

''After being bluntly told 'no' by our high street bank, to a mortgage request without investigating our circumstances, we were referred to Handelsbanken Darlington. The difference was amazing. By finding out about us as individuals, and what we required, the team in Darlington were able to offer a solution no other banks seemed capable of.

Despite our requirements changing a few times over the space of three months, my account manager made extra effort to tailor new solutions and meet various deadlines. This was made so simple for us as customers because we can have direct contact with the people involved, no need to continually explain the situation to faceless call centres. A personal and dedicated approach to banking has made our life so much easier, we will be customers of Handelsbanken for the foreseeable future."

Individual Banking customers

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Resources

Insights

Latest articles and podcasts on a range of topics of interest, drawing on the expertise of Handelsbanken and Handelsbanken Wealth & Asset Management specialists.

Insights

Fraud and security

Find out how we work to keep your transactions secure, along with useful advice about how to protect yourself and be aware of fraud.

Fraud and security