Local relationship banking

At Handelsbanken relationship banking is at the heart of everything we do. You deal with people you know by name and decisions are made locally by us at the branch, enabling us to offer a banking service that is tailored to your needs. Our branch is staffed by an experienced team who know and understand the local market. We offer banking services for both personal and business customers, and we aim to provide the highest quality service. Contact us via the details below if you’d like to find out more. 


The Arc, 6 Mallard Way, Pride Park
DE24 8GX
Opening hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

A word from the Branch Manager, Michael


"Here at Handelsbanken Derby we are an experienced close-knit team providing trusted relationship based tailored personal and corporate banking to individuals and businesses. 

Our locally focused business model means you deal with our Derby team, people you know, who are committed and invested in our local market and communities. 

Since opening our doors in 2009 our aim has been to provide a best-in-class, relationship banking service built on long-term, mutually beneficial customer relationships.

If you would like to know more about the Handelsbanken approach and how we could help you please do give us a call."

What our customers say


''The nature of our business means that the timing of certain cash flows can vary, but the team at Handelsbanken have a detailed understanding of our business model and provided excellent support in a period of rapid growth prior to the onset of the Covid pandemic.  As a business, we responded rapidly to the uncertainties presented in the early days of lockdown and Handelsbanken supported us at every step, providing a flexible and pragmatic approach in difficult circumstances.

Their knowledge of our business and the mutual trust which has been built up over their period of involvement gives us confidence that this support will be maintained as our business now continues its expansion.''

Corporate Banking customer

We have been clients of Handelsbanken Derby since mid-2020, and I can honestly say that it is by far the best banking experience I have had. 

Having lived outside of the UK since 2017, we were faced with a real challenge when looking to return in 2020, with the intention of purchasing a property. Traditional UK high street banks that we had approached refused to consider any mortgage applications due to us not having a UK credit history since 2017. We felt let down and that our bank just saw us a number in a system. 

This is when we were personally recommended and introduced to Handelsbanken. They have a totally different way of approaching banking.

Our circumstances were somewhat unique in the sense that we had to manage everything through Skype while we were out of the country. Since day one of talking with our Account Manager, we instantly had a great feeling. He was personable, approachable, understanding and truly customer-focused. He took the time to understand our personal circumstances and for the first time (with any bank), we felt like we were truly valued customers.

Even since the completion of the property, our account manager has always stayed in contact with us, with genuine interest to see how we are as well as to see if there is anything else that the branch can do to help us.

It goes without saying that I cannot recommend Handelsbanken highly enough to anyone.

Individual Banking customer


active management


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Fraud and security

Find out how we work to keep your transactions secure, along with useful advice about how to protect yourself and be aware of fraud.