Dundee

"Further to our disillusionment with the mainstream banks and the lack of difference between them, we looked to find a bank that understood our business and held traditional values that aligned with our own core ethos to run a financially solid and sustainable business.

We changed to Handelsbanken just over a year ago.  We were sceptical as to how the transition would go, but with the help and support from Michelle and her team it was seamless.  They are a bank that are actually interested in what you do as a business, not pigeon hole you as an industry, you’re treated as an individual client; they want to understand fully your business so that they can offer practical, relevant and positive advice, not just tell you what they can’t do.

The ongoing day-to-day ease of personal contact is as it should be, not having to go through call centres and the ability to make real time decisions and action them in a timely manner is invaluable.

Handelsbanken, banking as it should be”

"I have been delighted with the personal service received to date from the team at Handelsbanken, Dundee. My Buy-to-Let mortgage was issued within a fortnight and everything was explained in great detail. Customer care is clearly a top priority at the Bank and I would have no hesitation in recommending them."

Mr DP, Individual Banking Customer