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Built on customer satisfaction

Handelsbanken is a bank that puts customer satisfaction first. We invest time to get to know our customers, and aim to provide the best service we can; giving sound advice, taking sensible decisions in the branch and creating unique solutions to match our customers’ needs. If you’d like to find out how we could help you, give us a call or email us.

News from your branch


River Court, 5 Victoria Dock Road
01382 227246
Opening hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Meet the team

Karen McGinn
Corporate Banking Manager
01382 227246
Denise Smith
Corporate Banking Manager
07442 532 819
Pauline McConnachie
Individual Banking Manager
01382 227242
07423 477351
Neil Urquhart
Account Manager Support
01382 227255
Gordon Hay
Wealth Management
07436 531140
Sue Platt
Asset Finance
07791 525294
Rick Walker-Smith
Invoice Finance
07483 017821
Mark Howarth
Trade Finance
07796 267108
Ian Deuchars
Cash Management
07423 471042

What our customers say


"Further to our disillusionment with the mainstream banks and the lack of difference between them, we looked to find a bank that understood our business and held traditional values that aligned with our own core ethos to run a financially solid and sustainable business.

We changed to Handelsbanken just over a year ago.  We were sceptical as to how the transition would go, but with the help and support from Michelle and her team it was seamless.  They are a bank that are actually interested in what you do as a business, not pigeon hole you as an industry, you’re treated as an individual client; they want to understand fully your business so that they can offer practical, relevant and positive advice, not just tell you what they can’t do.

The ongoing day-to-day ease of personal contact is as it should be, not having to go through call centres and the ability to make real time decisions and action them in a timely manner is invaluable.

Handelsbanken, banking as it should be”

Sharon Bruce, Finance Director, Company Secretary
Pert Bruce Construction Limited

"I have been delighted with the personal service received to date from the team at Handelsbanken, Dundee. My Buy-to-Let mortgage was issued within a fortnight and everything was explained in great detail. Customer care is clearly a top priority at the Bank and I would have no hesitation in recommending them."

Mr DP, Individual Banking Customer