Dundee

"Further to our disillusionment with the mainstream banks and the lack of difference between them, we looked to find a bank that understood our business and held traditional values that aligned with our own core ethos to run a financially solid and sustainable business.

We changed to Handelsbanken just over a year ago.  We were sceptical as to how the transition would go, but with the help and support from Michelle and her team it was seamless.  They are a bank that are actually interested in what you do as a business, not pigeon hole you as an industry, you’re treated as an individual client; they want to understand fully your business so that they can offer practical, relevant and positive advice, not just tell you what they can’t do.

The ongoing day-to-day ease of personal contact is as it should be, not having to go through call centres and the ability to make real time decisions and action them in a timely manner is invaluable.

Handelsbanken, banking as it should be”

Sharon Bruce, Finance Director, Company Secretary, Pert Bruce Construction Limited

"I have been delighted with the personal service received to date from the team at Handelsbanken, Dundee. My Buy-to-Let mortgage was issued within a fortnight and everything was explained in great detail. Customer care is clearly a top priority at the Bank and I would have no hesitation in recommending them."

Mr DP, Individual Banking Customer