A word from the Branch Manager, Craig
"At Handelsbanken, we aim to exceed the expectations of our customers by delivering excellent customer service. The high level of decision-making autonomy within the local branch is integral to the Handelsbanken culture and this, together with our focus on service and our team of highly experienced bankers, differentiates us from many of our competitors.
We offer tailored banking services for both personal and corporate customers in the East of Edinburgh, East Lothian and the Scottish Borders. We are committed to building long term local relationships built on trust. If you would like to find out more about our approach to banking and how we could support you, please feel free to contact us."
What our customers say
"I have been a Handelsbanken customer since 2010. It has been the most effective banking relationship that I have had, both privately and professionally. At the start the transfer of my accounts and direct debits were seamless and since then I have enjoyed a truly personal service.
"Ease of communication and prompt and efficient responses make matters simple. Alerting the bank to foreign travel means that my cards work overseas without a hitch. The online banking facility works well and has been a boon during the pandemic.
"The quality of service prompted me to transfer my savings and investments to Handelsbanken Wealth and Asset Management, who have provided the same high standard of service."
Individual Banking customer
"My family had been customers of a "big four" High Street bank for approx. fifty years.
"After the financial crisis it became clear that I was just a number with my previous bank, and in 2015 I moved to Handelsbanken.
"The most refreshing thing that was clear with Handelsbanken is that although they offer a modern and efficient service, they have retained the personal traditional style of banking where you pick up the phone and speak to your local relationship manager, not a call centre or someone 300 miles away.
"Personal business banking as it should be."
Corporate Banking customer
Latest articles and podcasts on a range of topics of interest, drawing on the expertise of Handelsbanken and Handelsbanken Wealth & Asset Management specialists.
Fraud and security
Find out how we work to keep your transactions secure, along with useful advice about how to protect yourself and be aware of fraud.