Edinburgh West End
A word from the Branch Manager, Iain
"The Edinburgh West End branch was opened in 2014. The branch covers the areas across West Edinburgh and West Lothian, providing facilities to both corporate and individual banking customers.
Customer satisfaction is the most important thing to us here. Our decentralised operating model empowers the branch team allowing the majority of decisions, including credit, to be taken locally.
Our sustainable approach focuses on simplicity, availability and professionalism. All customers have direct access to a dedicated account manager, who seeks to build long-term relationships through providing a high level of customer service to meet your banking needs.
If you would like to learn more about Handelsbanken or discuss how we may be able to help you or your business, please do not hesitate to contact the branch."
What our customers say
“I've been with Handelsbanken for over ten years now and have only been designated with two personal account managers in that time.
“They have both taken an interest in my business and are always at the end of a phone if needed.
“Nothing is too much trouble, and matters are dealt with speed and efficiency. I can highly recommend Handelsbanken especially if you are looking for the personal touch!"
Corporate Banking customer
“We just wanted to thank you most sincerely for the excellent professional manner in which you conducted our recent mortgage enquiry and application.
“The service standard that you applied was ‘second to none’ and so appreciated at this time when it seems that everyone else I deal with in financial services is hiding behind the pandemic situation for failing to deliver on time!
“We were so impressed by you personally and your organisation that we had no hesitation in recommending our Daughter and Son-in-law to you for their first mortgage, which once again you handled expertly. We were all very happy with your outstanding ability to make the process as streamlined as possible and without any fuss. Keep up the good work and our family would have no hesitation in recommending your services in the future.”
Latest articles and podcasts on a range of topics of interest, drawing on the expertise of Handelsbanken and Handelsbanken Wealth & Asset Management specialists.
Fraud and security
Find out how we work to keep your transactions secure, along with useful advice about how to protect yourself and be aware of fraud.