A word from the Branch Manager, Phil
“Welcome to Epsom branch, where the team has been providing personal banking, wealth management, and corporate banking services in the local area since 2012.
As a Handelsbanken customer you can enjoy real long-term relationship banking with a dedicated account manager and a local branch team, all working to help you reach your goals. As a team, we invest time to get to know you and aim to provide excellent service, making sensible decisions at the branch to match your needs.
With customer satisfaction being the cornerstone of everything we do here in Epsom, our growth to date has been based on recommendation and referrals from existing customers and the local professional community. We have immersed ourselves in the local community, supporting numerous local events, clubs and not for profit organisations."
What our customers say
"We have recently transferred our banking to Handelsbanken and are delighted with the support and service that is being provided.
It is refreshing to be able to pick up the phone and speak to the same people, whom we have met and can, given their local banking ethos, come to our offices at relatively short notice to assist us with any issues we may have.
Not only has the local Epsom branch set up facilities for us here in the UK but also in New York. We have also had the opportunity to meet Handelsbanken's New York colleagues which has reinforced our relationship with the bank. We look forward to a long and fruitful association with Handelsbanken."
Corporate Banking customer
"Banking in the UK has become, for most of us, a soulless experience. Our financial needs are often at the mercy of the credit rating agencies rather than a human being who has the time to listen and the desire to help you. It was only when I started working for a Swedish company that the name Handelsbanken came to my attention.
"My Swedish colleagues spoke of a banking service where you could pick up the phone and speak to a real person who actually knew your name, the names of your children and where you last went on holiday. And there was more - at Handelsbanken I was told that all decisions regarding loans, mortgages and so on, were made at branch level by your actual account manager. This seemed too good to be true, but sure enough, just a few days after contacting my local Handelsbanken branch, I was sat round my kitchen table chatting to my account manager. And yes, after just a short time with the bank, my account manager got to know the names of my children because he met them, at our home, several times.
"I now don't have to think about banking anymore unless I am recommending Handelsbanken to my friends and colleagues. It truly is a premium service without the fanfare, sharp-suited salesmen and glossy brochures."
Corporate Banking customer
Latest articles and podcasts on a range of topics of interest, drawing on the expertise of Handelsbanken and Handelsbanken Wealth & Asset Management specialists.
Fraud and security
Find out how we work to keep your transactions secure, along with useful advice about how to protect yourself and be aware of fraud.