Farnham

"Having heard that Handelsbanken think ‘outside the box’ and look at their customers financial situations on an individual basis, rather than a ‘one size fits all’ approach, we approached the branch for a mortgage last April. We had found the house of our dreams but had not sold our existing property. In addition, we have an unusual income stream that would not fit the requirements of most high street lenders and wanted our other assets to be taken into consideration when assessing affordability for the loan. 

We called and spoke to the branch, who were approachable and thorough, and completely put us at ease and was there every step of the way. After our initial conversations they very quickly gave confirmation that Handelsbanken would consider our case and once they had the necessary paperwork and valuation done the mortgage offer swiftly followed. We were very pleased with the service that we got from our Account Manager and the team and with the mortgage product received. 

Little did we realise that this was to be the first of three mortgage offers, as we had to withdraw from the first and the second properties! Our Account Manager and his team were incredible and so patient and supportive throughout the process. Three mortgage offers later we finally completed thanks to Handelsbanken’s holistic approach. We are extremely grateful that there is a bank out there for people with financial circumstances like ours. We cannot recommend them highly enough. Thank you to all of the team at Handelsbanken for helping turn our dream into a reality!"

''Two years ago, I found myself in a situation needing to find a bank. Two trusted and highly respected financial friends suggested I contact Handelsbanken. I met with the team and felt immediately ‘at home’. They were expertly organised to help with transferring all of my requirements to their branch, and the care in helping me facilitate my new accounts was exemplary. Needing a ‘personal’ and ‘on hand’ bank for so many professional reasons, the team in Farnham picked up the challenge, and I have never felt so supported with both my business and personal arrangements. I am genuinely thrilled to be banking with Handelsbanken, and if the teams in the many branches throughout the UK are as conscientious as mine, we should all feel very lucky.''