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Customer testimonials about Glasgow City

What our customers say about us.

"We are sitting here reminiscing about all we’ve achieved in the last two years – and how important Handelsbanken was in all of this. No other financial institution was interested in providing a loan facility as I was already over the age of 70. A mortgage broker failed to get any offers and our former bankers just didn’t want to know!

I well remember my first phone call with Don when he said that age was not a barrier – it was music to my ears. All subsequent meetings were pleasantly business-like and the best bit of all is that we both know that we can lift a phone and call directly at any time. It’s like banking when I left school.

Over the last couple of years we’ve downsized and now have two bungalows – one on the mainland and one newly built here on Tiree. Without the cooperation of Handelsbanken we could not have done this and we’re both exceedingly happy.

We don’t know if the Swedes have an expression resembling “lang may yer lum reek” but that seems a fitting way to end as we hope that Handelsbanken will thrive and maintain all the good things that so clearly differentiate it from its UK competitors."

Individual Banking customers

"I have been a corporate customer of Handelsbanken for six years and have always enjoyed a very good relationship with everyone at the branch. The service is personal and professional, not something you can say about the so-called high street banks anymore. Everybody is helpful and very approachable.

I find it reassuring that whenever I call the branch I know who I’m speaking with and know that my request will be dealt with by someone locally. I am delighted to recommend Handelsbanken as a great bank to do business with in an efficient and hassle-free way. Banking the way it should be." 

Corporate Banking customer

"In 2014 I moved my bank accounts to Handelsbanken Glasgow City, where I found the level of service much superior than that of other banks I have used .

The personal communication from their dedicated staff, either by telephone, on line or face to face is second to none.

Additionally, bank accounts are carefully watched by their staff and they are always pro-active in making contact as and when required. 

Bearing the foregoing in mind, I am very happy to recommend Handelsbanken, to anyone who wishes to become a customer."

Individual Banking customer