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Customer testimonials about Glasgow Finnieston

What our customers say about us.
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"When I first heard of Handelsbanken I wasn’t sure what to expect – no high street presence and only a small team of staff in a third floor office in Finnieston. 

Luckily I had dealt with Michael before his Handelsbanken days and knew he was one of the good guys. So I decided to give him the opportunity of supporting my property business and 2 years down the line I am delighted I did. 

The service, support and personal relationship received have all been excellent and in my opinion this bank is now setting the standards for the rest of the banking profession to try and follow."

Mr IM, Glasgow

Following the successful completion of a £30m deal to help finance a comprehensive programme of improvement to city housing:

"The securing of this loan was very much a collaborative approach between ourselves and the Bank and I look forward to this continuing. The nature of the loan facility provides a lot of flexibility and lets us access the funding as and when it best fits our major spend profile over the next three to five years.

We are very proud to have secured this loan facility with Handelsbanken. It will allow us to continue to invest record levels in our tenants’ homes, particularly for new heating, and will also support our programme of new homes for people who desperately need affordable accommodation. 

On behalf of everyone on the Management Committee I want to record my thanks to all our advisers for putting together this great deal for Southside’s tenants, and we look forward to working with Handelsbanken for many years to come."

Mandy Wright and Margaret McIntyre, Southside Housing Association

"After some difficult experiences with our last bank, we decided to scour the market for an institution who prided themselves on an excellent level of customer service. Handelsbanken were recommended to us and we certainly have not been disappointed.

The transfer of our accounts to them was seamless, the ability to speak to someone you personally know invaluable and the caring and professional attitude of each member of staff refreshing. 

We would have no hesitation in recommending David and his team to anyone wishing for a bank that goes back to fundamental principles of caring for their clients."

Maureen MacKay, Director/Company Secretary, Mason Evans Partnership

"I initially started speaking to Handelsbanken for my business requirements as I wanted a bank I could deal with face to face and they had been recommended to me. 

As our discussions evolved it became clear their personal banking offering was also able to meet my needs by providing a professional and personal service that I was not receiving from my previous bank.

Having now been working with Ian Gibson, my Individual Banking Manager, for a few months I must say I have received excellent service from both him and the team. They have dealt with any issues or queries quickly and efficiently and there is always someone available to speak to or to meet with face to face.

I would have no hesitation in recommending Handelsbanken's personal banking service."

Mr NC, Glasgow

"We have a thriving and vibrant business, but received virtually no encouragement or support from our previous mainstream bank, which was most disheartening.

We moved to Handelsbanken as we were very impressed by their professional and caring manner. 

It is a delight to be able to telephone the branch and be able to speak to someone that we know – immediately.

We would have no hesitation in recommending Handelsbanken - a bank which we thought no longer existed in today’s world."

Sara Black, Director, Rouken Glen Veterinary Surgery Ltd

"Having been a corporate customer for several years and enjoyed an outstanding level of service, Handelsbanken was the obvious choice for my personal banking requirements.

My daughter was buying her first property and the Bank’s Individual Banking Manager (Ian Gibson) arranged a mortgage for her in an extremely professional and efficient manner. 

I had brief discussions with other banks about providing her with a mortgage but found them to be unhelpful and inflexible. 

On the contrary, Handelsbanken provide an excellent level of customer service with the benefit of local, professional staff who you can contact directly at any time. 

I would have no hesitation in recommending the team at Finnieston to anybody whether for business or individual banking needs." 

Craig Bruce, Director, Aspin Estates Limited

"Just thought I should drop you a wee note to say how happy we are that we have switched over to you guys at Handelsbanken.

There was a bit of trepidation in here about it before we moved. However Karin has spoken really highly of how helpful you have all been and, more importantly the level of service has been excellent."

Alasdair White, Managing Director, John Fulton (Plumbers) Ltd

"When my bank announced that it was closing down last year I was amazed to find Handelsbanken in Finnieston, where my business is based. A local “ethical bank” was exactly what I was looking for.

Soon after my initial meeting, my personal account and two business accounts were smoothly transferred to Handelsbanken.

The branch is very handy and the friendly staff always answer right away when I phone or email. It is as if I’m their only customer. The internet banking is nice and easy too.

They have taken an interest in my business, which I haven’t experienced from other major banks since long before the banking crisis 10 years ago. Recently I approached them for some finance for a property venture and with their enthusiastic and expert advice they provided me with the perfect facility. 

I recommend Handelsbanken Glasgow Finnieston."

Harvey J. Ferguson, Director, Majestic Laundries Ltd 

"The Glasgow Finnieston Branch of Handelsbanken have been great since I was introduced to them by a mutual professional contact.  Everything they said they would do they have done.  In terms of expectation management it has been excellent and very straightforward to deal with.  My manager Claire Rotchford has been very attentive and has gone the extra mile in a transaction I was involved with and ensured that the process was as smooth as possible from start to finish.  It is also nice to get to know the rest of the team at Finnieston including Gillian the branch manager and the rest of the staff.  Handelsbanken do exactly what they say, it is no nonsense, professional, prudent, personal service banking.

I will have no hesitation in recommending Handelsbanken."

Mr DB, Paisley