"When I made the decision as a small company owner to change our banking services, it was because I was disillusioned with the impersonal service I was being offered by our high street bank. It was obvious that the bank had no interest in our business at all.
"Everything I read about Handelsbanken seemed to suggest that we would instead develop a personal relationship with our bank and that everything would be handled by them, without the need for centralised computer decision making.
"I am delighted to say that almost two years later, that is exactly the relationship we have with Handelsbanken Leamington Spa. Andy and the team have taken an active interest in our business and we are comfortable to discuss any financial matters arising, whether easy or difficult conversations. Indeed, we consider involving the bank in some of our strategy and planning, because it makes sense.
"It is exactly the personal relationship we were looking for, and in addition to being able to solve pretty much anything with a simple call to the branch, we have the added advantage of meeting regularly at local networking events.
When I first made the decision to switch, which incidentally was easy, our finance officer was less than keen. He is now, like me, very happy that we made the change and also like me, happy to recommend Handelsbanken to other companies."
Corporate Banking customer