At Handelsbanken, we try to exceed the expectations of our customers by delivering excellent service. The high level of decision-making autonomy we have here at the local branch is integral to the Handelsbanken culture and this, together with our focus on service, is what sets us apart from many of our competitors.
If you would like to find out more about our relationship-led banking service, please do contact us.
“I have been an Individual Banking customer at Handelsbanken’s Liverpool Exchange Station branch for 13 years, throughout which time I have received a first class and more importantly a tailored service personal to me and my needs.
The value of that type of customer relationship really came into its own when deciding to move house last year and requiring a type of mortgage that would work for me. Within a few weeks of speaking with my Account Manager and explaining my situation, I was presented with a perfect mortgage package.
Without Handelsbanken, in simple terms, I could not have proceeded with my purchase. I really don't think that such a mortgage product would have been available elsewhere in the market.
Thank you.”
Individual Banking customer
"A huge thanks to the team at Liverpool Exchange Station branch for enabling me to experience such a smooth process during the completion of my corporate refinancing. You delivered exactly what you said you would do. My brother recommended Handelsbanken a number of years ago (around 2006), and what an excellent recommendation it was. Handelsbanken is my kind of bank – proper relationship banking at its best."
Corporate Banking customer
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