London West End

"We had been banking at one of the top three banks for the past 40 years and had been increasingly frustrated by their lack of attention, facelessness and understanding of our banking requirements. We were introduced to Handelsbanken West End branch by our accountants, and I must say we were highly impressed by their attention to detail and understanding regarding our banking requirements. The management and staff have been highly professional and we are delighted that we moved to them. It is refreshing at last to be able to telephone the bank and actually speak to someone in authority."

Corporate Banking customer

I am delighted with the service I have received from Handelsbanken since I started to bank with them in 2017.  Up until that point I had never experienced the service of a dedicated   ‘banking relationship manager’!  With Handelsbanken I have a single point of contact, my manager, with whom I can speak to about any financial matter; I have a 24 hour telephone banking customer service with whom I can speak (and I do, frequently); and I have a secure, yet easy, app and online banking system which I use in and out of normal working hours.  

So what is the difference between one bank and another? For me, it is not about a fraction of a percent on the interest rate but the service the bank provide. Here Handelsbanken has been outstanding.

Individual Banking customer