"My wife and I were first introduced to Handelsbanken when looking for a mortgage a few years ago, after getting to know them we then decided to move our day to day banking to them.
All communication was either face to face, or over the phone with my dedicated Account Manager. She gave me some excellent advice and recommended a cash pool account which works very well for us, the transition from our existing bank was managed by them and went very smoothly.
We had been with our previous bank for 20 years or so, but over that time felt that the service had declined, we had no real contact with them, and that trying to sell new products and services was always their priority.
The move to Handelsbanken has been refreshing, we have easy access to all our accounts through a simple web page and app that does not try and sell you insurance whenever you log in.
We now feel that we are with the right Bank to support us with our various requirements, safe in the knowledge that this will be done in person and with people that we know and trust.
I would certainly recommend Handelsbanken."
Individual Banking customer