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Local relationship banking

At Handelsbanken relationship banking is at the heart of everything we do. You deal with people you know by name and decisions are made locally by us at the branch, enabling us to offer a banking service that is tailored to your needs. Our branch is staffed by an experienced team who know and understand the local market. We offer banking services for both personal and business customers, and we aim to provide the highest quality service. Contact us via the details below if you’d like to find out more. 

News from your branch


Suite B, 1 Prince of Wales Road
01603 628766
Opening hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Meet the team

Ian Hall
Branch Manager
01603 629052
07792 413953
Jim Braithwaite
Deputy Branch Manager
01603 628838
07483 030372
Peter Daines
Corporate Banking Manager
01603 629148
07795 127807
Tom Smith
Corporate Banking Manager
01603 629244
07442 011415
David Young
Individual Banking Manager
01603 628768
07969 264319
Samantha English
Individual Banking Manager
01603 628817
07442 011413
James Mitchell
Individual Banking Manager
01603 629479
07979 013653
Joanna Dembicki
Account Manager Support
01603 628839
Ellie Smith
Account Manager Support
01603 628839
Jonathan Frary
Account Manager Support
01603 628800
Dianne Bush
Account Manager Support
01603 629546
Georgia Ayre
Account Manager Support
01603 629355
Lee-Ann Perry
Account Manager Support
01603 628774
Tony Fahy
Invoice Finance Manager
07436 534818
Deborah Deeprose
Trade Finance Manager
07436 807960
Lee Garry
Asset Finance Manager
07436 807947
Jo Smith
Cash Management
07918 887724
Ray Hollis
Wealth Management
07483 030468

What our customers say


The team at Handelsbanken have been a great help in arranging the mortgage for the purchase of our property in Norwich after we relocated to Norfolk from London.
My personal account Manager Chris Hoffman displayed a consistent ‘can-do attitude’, this in stark contrast with the formulaic approach from other UK banks.

I am very impressed with the tailored personal banking services, (no offshore call centres here!) and consequently I am also transferring my business account to Handelsbanken.

I very much appreciate the local model of Handelsbanken and can fully recommend them.” 

Rob Marx
Capacity Research Ltd
Executive Search & Career Strategy Advice

I was introduced to Handelsbanken Norwich after a very strong recommendation from a personal friend and they have organised a bespoke fixed rate mortgage for me.

I had not realised that I would receive a personal banking service, with the full support of some excellent team members, being Jon Frary and James Mitchell, who organised the smooth transition of my personal banking from a high street bank.

It is truly a breath of fresh air.

Ms J C 
Individual Banking customer