Handelsbanken is a bank that puts customer satisfaction first. We invest time to get to know our customers, and aim to provide the best service we can; giving sound advice, taking sensible decisions in the branch and creating solutions to match our customers’ needs. If you’d like to find out how we could help you, give us a call or email us.
“Here at the Nottingham Ropewalk branch, our ambition is to be the best bank in town, with customer satisfaction driving everything we do.
We're passionate about getting to know our customers personally, helping make a real difference to them and their families. We have created a banking business just the way you remember it. Customers are looked after by dedicated, experienced banking managers who have the ability to make decisions locally. We do not have sales targets and are not paid bonuses. Instead we do what good bankers do - provide the best level of service we can by being truly interested in your business or you as an individual, and understanding what you need from us.
My team of local experienced relationship bankers provide a high quality corporate and personal banking service focused on customer needs not bank strategy or short term profitability.
Using our experience we create our own innovative solutions in conjunction with the customer and local professionals, and make the decisions from the branch. Having been in the city for in excess of 20 years, we're now lucky enough to be working with some second, and even third generations!
Sustainable banking values, modern day demands - Welcome to Handelsbanken!”
"Since moving our business banking to Handelsbanken Nottingham we haven’t looked back. The support we have been given has been straight out of the top drawer. Given our own named bank manager and the associated support team.
"The transition of moving banks seemed daunting at first, but our experience proved there was nothing to worry about. Handelsbanken managed the whole process flawlessly. Migrating direct debits, redirecting our old bank account details and even assisted in closing down the incumbent accounts. No interruption to our business or our banking.
"We even had a representative visit our offices and provide training upon their online banking system, ensuring we could make BACS payments out of our accounting system as we could previously. Day to day queries are dealt with quickly and efficiently and Handelsbanken have certainly delivered upon their promises.
We would recommend Handelsbanken to any business or individual looking for a quality banking experience and would like to give special thanks to our team at the branch in Nottingham.
"Keep up the great work."
Corporate Banking customer
"An excellent experience, sustainable values and dealing with individuals in their office, face to face, who are able to cater to your personal requirements."
Individual Banking customer
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