After several decades of having a well managed premium account with the same high street bank we were very disappointed to be faced with what appeared to be a standard “you are just a number and we are not prepared to take an individual approach” response when we wanted to use one of their services.
Our personal circumstances may be different from many others so it was refreshing to be greeted by a Handelsbanken Individual Banking Manager who took the time to truly assess our individual situation and requirements and offer a solution that met with our needs.
The fantastic one to one service we received from Julie Corthorn our Manager at West Bridgford was a very refreshing experience.
On the basis of our experiences so far, we would heartily recommend Handelsbanken; well done and keep up the great customer service.
M & M H, Normanton on the Wolds