Customer testimonials about Peterborough Branch

What our customers say about us.

Customer testimonials

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"We are clients of Peterborough branch, and would like to comment on the excellent manner and personal treatment we have received from all the staff at the branch. The service and attention to detail of the branch is outstanding and I can only praise everybody for their work. 

"Handelsbanken can be proud of the service it provides and whilst staff perform with such care and attention, it should prosper. Finally, I would not hesitate to recommend the Bank, and it is truly a pleasure to be a client."

Individual Banking customer

"My wife and I were hoping to buy the house of our dreams but were afraid that it was beyond our financial reach.

"We were referred to Handelsbanken by our estate agent, and as a direct consequence we are now living in paradise (as we see it). We were offered a mortgage package that made the impossible possible, and yet was within our budget.

"Do bankers make house calls? At Handelsbanken they do. We had not one but three visits from our account managers, who explained to us our options in a clear and comprehensive fashion. Once we accepted a mortgage offer, we found the follow-up impeccable: accounts established, procedures explained, funds made available exactly on time, and all this with patient and friendly attention from both Richard and Sophie, who were always available to answer our queries.

"As far as we can tell, Handelsbanken is a bank like no other: tremendously flexible and accommodating, with a personal touch that makes all the difference."

Individual Banking customer

"Having banked with one of the High Street banks for many years and seen the level of service decline year after year, it was a breath of fresh air to change to Handelsbanken. 

"We now have a bank that looks after our business banking with efficiency, friendliness and an appetite for growing our business. 

"We would say that this form of banking is long since dead in many other banks, but thrives with Handelsbanken.

"Right from the beginning we have been dealt with by helpful and knowledgeable people, who took the time to get to know us and our financial situation and future plans. The service we have received has been excellent.

"We were invited to the office to meet the team and have valued this personal service which is of the highest order – it is a pleasure to bank with you."

Individual Banking customer

"Over the last ten years my wife and I have held private banking accounts and had seen the level of service decline dramatically. We have recently switched our joint account to Handelsbanken.

"We did think that the change over may have been problematic and stressful with direct debits and standing orders having to be moved. It couldn't have been easier. Our account managers took care of everything. Setting up our on line banking was an easy exercise and provides my wife and I with full access to our account 24 hrs a day. The main plus point to the private banking is that we have direct access to someone we know and trust. 

"We recently have looked into moving house. In this type of situation you need expert help and advice, not only to see how much you can potentially borrow but also what product best suits. We would and have recommended private banking with Handelsbanken to friends and colleagues as this type of service is rarely found in most high street banks."

Individual Banking customer

"After many years of private banking to varying degrees of satisfaction, we decided to move all our personal and business banking to Handelsbanken who provide a genuine local personal service.

"We really enjoy our relationship with the Peterborough team; they have demonstrated a real interest in our banking needs and offer the capability to carry out our requirements speedily and efficiently."

Corporate and Individual Banking customer