''We have received a truly outstanding service. Our account manager was like a complete breath of fresh air, highly professional, super efficient, experienced and immensely personable. We were suddenly unique individuals, with names and with investment and business needs and assets which she did not see as problems rather as requirements that could be met following rigorous discussion. We were immensely relieved to find our business needs did not have to be constrained by bank targets, age restrictions, or national product campaigns! We now actually enjoy banking, and greatly value our account manager's home visits. Because her preparation is so thorough, her decision making is super-fast. Our money and assets are now actually working for us. Her advice is firmly grounded in local experience and she always refers if it's not her specialism. We in turn sing her praises and recommend Handelsbanken wherever and whenever we can.''
Individual Banking customer