Plymouth

''Moving our business banking to Handelsbanken has been like a breath of fresh air. As a busy FD of a fast growing company I have the utmost confidence in our account support team. We receive outstanding service from the team who have always gone the extra mile to provide swift solutions to any problems, and know what is happening on our accounts almost before we do! Our relationship manager is directly available whenever required, and the local Handelsbanken decision making structure based on sound business experience offers us a flexible response appropriate to our banking needs.''

Managing Director, Corporate banking customer

''We have received a truly outstanding service. Our account manager was like a complete breath of fresh air, highly professional, super efficient, experienced and immensely personable. We were suddenly unique individuals, with names and with investment and business needs and assets which she did not see as problems rather as requirements that could be met following rigorous discussion. We were immensely relieved to find our business needs did not have to be constrained by bank targets, age restrictions, or national product campaigns! We now actually enjoy banking, and greatly value our account manager's home visits. Because her preparation is so thorough, her decision making is super-fast. Our money and assets are now actually working for us. Her advice is firmly grounded in local experience and she always refers if it's not her specialism. We in turn sing her praises and recommend Handelsbanken wherever and whenever we can.''

B & M, Individual banking customers