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Spinnaker Tower

A truly local approach

Our local banking model means that you deal with people you know: experienced bankers who know the local market well. We are committed to developing long-term customer relationships which are built on trust and high levels of personal service. Please contact us if you’d like to know more about our approach to banking and how we could help you. 

News from your branch


Ground Floor, 1000 Lakeside, North Harbour, Western Road
02392 387499
Opening hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Meet the team

Jonathan Hughes
Branch Manager
02392 387520
07767 162579
Amanda Hunter
Corporate Banking Manager
02392 387499
07890 530284
Martin Parker
Corporate Banking Manager
02392 387684
07483 076969
Jack Walters
Corporate Banking Manager
02392 387510
07739 663274
Greg Jerram
Individual Banking Manager
02392 387683
07813 316747
Charlene May
Individual Banking Manager
02392 387499
Emma Chamberlain
Account Manager Support
02392 387691
Mike Hennessy
Account Manager Support
02392 324045
Christine Martin
Account Manager Support
02392 387681
Maria Psalti
Account Manager Support
02392 387503
Kim Wild
Account Manager Support
02392 387505
Richard Butcher
Wealth Management
02392 387499
Karen King
Asset Finance Specialist
02392 387499
Nigel Phipps
Invoice Finance Specialist
02392 387499
Deb Deeprose
International Trade Specialist
02392 387499
Jim Packer
Cash Management Specialist
02392 387499

What our customers say


''We would like to congratulate the Handelsbanken team for the excellent personal and professional service they provide to my wife and I, both business and personal banking. It is refreshing to be able to talk to an account manager either face to face, by phone or by email as and when required. Well done and long may the personal customer touch continue.''

Mr & Mrs Y, Corporate and Individual banking customers

''We’d just like to take this opportunity to thank you very much for your efforts in achieving what would have been impossible in the timescales with a high street lender. The local personal, individual service you supplied was excellent. You were flexible and ensured we got all our paperwork in time, even if that meant delivering it yourselves; which was most impressive. We felt valued and confident that you were on top of everything that was required and that you would pro-actively manage everything to ensure our common goals were met. We feel the local, face to face service you offer is second to none and wouldn’t hesitate in recommending you to friends and family; which in fact we have done already. The experience was such that we will continue to sing your praises for some time to come.''

Mr L & Mrs JPS, Individual banking customers