We understand that this is a challenging time. Our priority is the welfare of our customers and colleagues, and to ensure our customers can access our banking services. We have comprehensive and robust plans in place, and the Bank has undertaken significant work to minimise disruption to our services. We have secure remote access to our systems and equipment to continue to serve you. If our response is a little slower than usual, or your usual contact is unavailable, please do bear with us in these exceptional circumstances.
If you have concerns or would like to speak to us about any aspect of your finances, please do not hesitate to contact us via the details below. We ask that you do not visit the branch premises for the time being, due to social distancing measures and to safeguard you and our employees. Customer meetings will instead be taking place over the phone. Please contact our team using the details below.
Our coronavirus help and support page provides you with up-to-date information on Handelsbanken's response to the coronavirus.
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
''We would like to congratulate the Handelsbanken team for the excellent personal and professional service they provide to my wife and I, both business and personal banking. It is refreshing to be able to talk to an account manager either face to face, by phone or by email as and when required. Well done and long may the personal customer touch continue.''
Mr & Mrs Y, Corporate and Individual banking customers
''We’d just like to take this opportunity to thank you very much for your efforts in achieving what would have been impossible in the timescales with a high street lender. The local personal, individual service you supplied was excellent. You were flexible and ensured we got all our paperwork in time, even if that meant delivering it yourselves; which was most impressive. We felt valued and confident that you were on top of everything that was required and that you would pro-actively manage everything to ensure our common goals were met. We feel the local, face to face service you offer is second to none and wouldn’t hesitate in recommending you to friends and family; which in fact we have done already. The experience was such that we will continue to sing your praises for some time to come.''
Mr L & Mrs JPS, Individual banking customers
