A word from the Branch Manager, Phil
"Here at Southend-on-Sea branch, customer satisfaction is at the heart of what we do and we pride ourselves on the relationships we hold with our customers. We have done this in Southend since 2012, operating with a small knowledgeable team of accessible people all based at our Nelson Street, Southend branch, in the heart of South Essex.
We provide bespoke banking services to both business and personal customers, in addition to a wealth management service.
As a Handelsbanken customer you can enjoy real long-term relationship banking with a dedicated account manager and a local branch team all working to help you reach your goals.
As a team, we invest time to get to know you and aim to provide excellent service, giving sound advice and making sensible decisions at the branch to create tailored solutions to match your needs.
If you want more from your banking relationship and would like to find out how we could help you, please do give us a call"
What our customers say
“I wish to congratulate Southend branch on the quality of their staff. I’ve always experienced excellent service with all of the team I’ve had contact with, and the responses received exemplary in every respect. The team are professional, personable and couldn’t be more helpful.
As an example, I’d lost my log-on card and card reader. Much of the arrangements regarding security and re-issuing a new card we’re dealt with, with the usual Handelsbanken efficiency. I required the card reader replacement quickly but was concerned it would not arrive for a few days. The branch told me not to worry just ‘pop-in’ to the office and they will provide one. Well they did just that!! I left very happy, albeit not surprised everything went smoothly- it usually does.
Well done Southend branch, you should be proud.”
Individual Banking customer
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Fraud and security
Find out how we work to keep your transactions secure, along with useful advice about how to protect yourself and be aware of fraud.