Local relationship banking 

At Handelsbanken relationship banking is at the heart of everything we do. You deal with people you know by name and decisions are made locally by us at the branch, enabling us to offer a banking service that is tailored to your needs. Our branch is staffed by an experienced team who know and understand the local market. We offer banking services for both personal and business customers, and we aim to provide the highest quality service. Contact us via the details below if you’d like to find out more.


1 Lakeside, Festival Way
Opening hours
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

What our customers say


"Having become increasingly frustrated with my high street bank, a business associate recommended a meeting with Handelsbanken. I was sufficiently impressed to transfer both my business and personal banking.

"move was straight forward and efficient. The service I have received from Handelsbanken Stoke-on-Trent has been excellent and a return to old fashioned banking, where I have my own manager and team who have a sound understanding of my individual requirements.

"The personal touch provided has made a tremendous difference, and I have already recommended Handelsbanken to others."

Corporate and Individual Banking customer

"I am both a business and personal customer of the Handelsbanken Stoke-on-Trent branch. Change can be daunting especially after being with the same bank for over 15 years, however the transition was seamless. 

"The team were exceptionally helpful and willing to come out to you on site, which is a huge help when you are really busy. We get to meet all the team, we received thorough insight and training into how to use their systems, and you can pick a phone up to them and they are always there. You don’t pick up the phone and speak to anyone, you know who you are talking to, which does make a difference.

"Friendly, professional, personable service, and I wouldn’t hesitate to recommend them."

Corporate and Individual Banking customer