Taunton

"I decided to approach my local branch of Handelsbanken as I had heard positive things about them. I’m pleased to say that they didn’t disappoint, taking a proactive approach to our lending request, keeping us informed and working closely with both ourselves and the solicitors throughout the transaction. It is refreshing to be able to simply pick up the phone and speak directly. Whilst they were keen to complete the deal, they allowed us space to make some final decisions before we finally pushed the button to re-finance. We have chosen a bank which takes an active interest in their clients and truly understands the importance of customer service and good communication. I would have no hesitation in recommending them to others."

Corporate Banking customer

"We have received a truly outstanding service. Our account manager was like a complete breath of fresh air, highly professional, super efficient, experienced and immensely personable. We were suddenly unique individuals, with names and with investment and business needs and assets which she did not see as problems rather as requirements that could be met following rigorous discussion. We were immensely relieved to find our business needs did not have to be constrained by bank targets, age restrictions, or national product campaigns! We now actually enjoy banking, and greatly value our account manager's home visits. Because her preparation is so thorough, her decision making is super-fast. Our money and assets are now actually working for us. Her advice is firmly grounded in local experience and she always refers if it's not her specialism. We in turn sing her praises and recommend Handelsbanken wherever and whenever we can."

Individual Banking customer