York

"Banking with Handelsbanken has been an absolute breath of fresh air! In a world where call centres are the norm, and personal relationships are a thing of the past, Handelsbanken pride themselves on bucking this trend. I can pick up the phone and speak directly to my manager, who can answer all my queries. Decisions are made quickly and transparently, and within the local branch. I feel like the bank understands me and the needs of my business. 

I would have absolutely no hesitation in recommending this bank to others." 

T Pearcy, Director, York Maze

"Handelsbanken provides a rare thing these days; personalised, devolved banking. I have found the small team in York to be highly responsive and agile to my needs as an investor. Knowing that you can deal consistently with one manager who has a personal relationship with you as a customer and complete understanding of your financial circumstances and aspirations is invaluable. 

The operational design of the bank which sees branches developed locally and managers given extensive autonomy in decision making produces a very effective service. I would strongly recommend the bank to other investors, particularly in today's challenging marketplace."

MT, Individual Banking customer