News from your branch
Coronavirus - updateWe understand that this is a challenging time. Our priority is the welfare of our customers and colleagues, and to ensure our customers can access our banking services. We have comprehensive and robust plans in place, and the Bank has undertaken significant work to minimise disruption to our services. We have secure remote access to our systems and equipment to continue to serve you. If our response is a little slower than usual, or your usual contact is unavailable, please do bear with us in these exceptional circumstances.If you have concerns or would like to speak to us about any aspect of your finances, please do not hesitate to contact us via the details below. We ask that you do not visit the branch premises for the time being, due to social distancing measures and to safeguard you and our employees. Customer meetings will instead be taking place over the phone. Please contact our team using the details below.Our Coronavirus - help and support page provides you with up-to-date information on Handelsbanken's response to the coronavirus.
Meet the team
What our customers say
"Banking with Handelsbanken has been an absolute breath of fresh air! In a world where call centres are the norm, and personal relationships are a thing of the past, Handelsbanken pride themselves on bucking this trend. I can pick up the phone and speak directly to my manager, who can answer all my queries. Decisions are made quickly and transparently, and within the local branch. I feel like the bank understands me and the needs of my business.
I would have absolutely no hesitation in recommending this bank to others."T Pearcy
Director, York Maze
"Handelsbanken provides a rare thing these days; personalised, devolved banking. I have found the small team in York to be highly responsive and agile to my needs as an investor. Knowing that you can deal consistently with one manager who has a personal relationship with you as a customer and complete understanding of your financial circumstances and aspirations is invaluable.
The operational design of the bank which sees branches developed locally and managers given extensive autonomy in decision making produces a very effective service. I would strongly recommend the bank to other investors, particularly in today's challenging marketplace."
Individual Banking customer