"Our primary ambition here at York Branch is to provide the very best levels of customer service to every one of our individual and business banking customers. We have been in York since 2010 and remain very passionate about building proper long-term relationships with our customers, helping to make a real difference to them and their families in a sustainable way.
York is a wonderful city and has a great sense of community in which we aim to be active members. If you wish to consider a local bank that gets to know you personally and provides appropriate solutions to meet your financial needs, please do get in touch to find out more."
''I moved from my old bank to Handelsbanken on the promise that they would deliver the ‘personal’ banking I wanted: tailored banking solutions to meet my needs delivered by an account manager, who has the expertise, authority and discretion to make the necessary decisions at a local level, based on their knowledge of me, both from a personal and financial perspective. My account manager at the York branch has delivered on that promise in every respect. Based on my experience and recommendation, my children have moved their accounts to Handelsbanken.''
Individual Banking customer
"Handelsbanken provides a rare thing these days; personalised, devolved banking. I have found the small team in York to be highly responsive and agile to my needs as an investor. Knowing that you can deal consistently with one manager who has a personal relationship with you as a customer and complete understanding of your financial circumstances and aspirations is invaluable.
The operational design of the Bank which sees branches developed locally and managers given extensive autonomy in decision making produces a very effective service. I would strongly recommend the bank to other investors, particularly in today's challenging marketplace."
Individual Banking customer
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