Protect your PIN
- Do not disclose your PIN to anyone or write it down.
- Never hand over your PIN to anyone, including anyone claiming to be from your bank or the police.
- Always cover your hand when entering your PIN into any keypad.
Safe online shopping
- Always use a secure website for any online payments - one which has https: (instead of http:) as part of the web address, or a padlock.
- Never give your card or bank details over the phone.
- Make sure that we have your up-to-date mobile number so that you can receive when shopping online.