Customer testimonials about Cardiff

What our customers say about us.

Customer testimonials

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''I decided to approach my local branch of Handelsbanken as I had heard positive things about them. I’m pleased to say that they didn’t disappoint, taking a proactive approach to our lending request, keeping us informed and working closely with both ourselves and the solicitors throughout the transaction. It is refreshing to be able to simply pick up the phone and speak directly. Whilst they were keen to complete the deal, they allowed us space to make some final decisions before we finally pushed the button to re-finance. We have chosen a bank which takes an active interest in their clients and truly understands the importance of customer service and good communication. I would have no hesitation in recommending them to others.''

Corporate Banking Customer

"We own and run a family property company and were looking to acquire a further property for our existing portfolio. We arranged a meeting at Handelsbanken and found them very accommodating and straight forward to deal with. 

The loan was arranged promptly and on good terms. We would have no hesitation in recommending Handelsbanken to any business looking for funding."

Corporate Banking Customer

"We recently took a mortgage with Handelsbanken and due to an ongoing chain, we were under significant time pressure to get it over the line quickly. We were incredibly impressed by the service we received from the team. 

Despite the time pressure, nothing was too much trouble, they made a stressful situation feel smooth and manageable. Their communication was excellent, and we always felt in safe hands. 

We’re so grateful for their support and wouldn’t hesitate to recommend them to anyone looking for a responsive and reliable mortgage service."

Individual Banking Customer

"Simply put, we wouldn’t be out scouting for our next investment property without the bank’s support.  We have been with Handelsbanken since 2017.  

The best features of the service we get from Handelsbanken are the flexibility and speed of support as well as the ability to speak and meet with our account manager and the branch support staff.  These are invaluable as we receive excellent service and quick access to individuals and products to meet our changing needs. Handelsbanken was also superb with supporting our business through the uncertainties of lockdown, a move that enabled us to support over 400 other businesses.  Providing business and property support is a fundamental part of who we are; Handelsbanken enables us to deliver this more effectively."

Corporate Banking Customer