''I was asked recently by a client to describe Handelsbanken, who they were and why I bank with them both personally and as a business.
Firstly, I found myself smiling, I am not sure many people have that reaction when they think of their bank, but I certainly do.
Their approach is everything you want a bank to be. You have genuine conversations with people that take the time to understand you and your needs, be it personal or business. They listen, challenge where appropriate and always try to understand how and where there is opportunity to help.
The level of customer service I/we have received is unrivalled, not just in comparison to other banks we have used previously, but across the board. Switching both personal and business accounts was seamless and the levels have never dropped.
In many ways I don’t see the team as just our bank, but more of an extension of our business. They are valued and trusted partners who contribute to the success of our business."
Corporate Banking customer