Customer testimonials about Derby Branch

"My business is based upon honesty and clarity. In 2009, I sought to find a bank aligned with my values and my accountant informed me of Handelsbanken. We arranged an appointment and I met with the Branch Manager who could see the vision I had and offered to support our plans for the business. Handelsbanken from that day to this have been supportive and sincere in their approach in assisting myself and my business in achieving our goals. The account switch process was quick, easy and above all hassle free, with Handelsbanken fulfilling everything they said they would in a timely and business-like manner.

Above all they have been honest and a pleasure to work with. I have never received such attention to detail from any bank I have worked with over the whole of my business career. I look forward to continuing my relationship with Handelsbanken. I would not hesitate to promote or recommend Handelsbanken to any company wishing to have an open an honest relationship with their bank."

Corporate Banking customer

"The team really took the time to understand our business and its needs, and, true to their word, the way it was handled from initial meeting to completion has been a refreshing change. Delighted we are officially now a Handelsbanken customer and look forward to working with the branch at this exciting time in our development."

Corporate Banking customer

"Handelsbanken Derby provide us with Corporate Banking, which is informed and delivers a high level of service. Their long-term approach is something that we believe helps them remain focused and professional to our day-to-day requirements. We moved away from the regular High Street banks over 14 years ago, and Handelsbanken’s smaller client base ensures a strong relationship between both parties. They have individuals who have knowledge of our business, which has enabled us to make calculated and informed financial decisions, that have provided us with a solid foundation for our company’s success and growth"

Corporate Banking customer

"Having known Handelsbanken through our business, I decided to speak with them regarding my personal banking and have never looked back since. The team have taken the utmost care with us, taking time to get to know us in a genuine manner. I cannot overstate how much I appreciate the personal service, something that I had assumed was a thing of banking past. I would whole heartily recommend the team to anyone who wants a personal, attentive service." 

Individual Banking customer

"When did you last have a relationship with a bank where everyone in the local team not only knows you personally and recognises your voice when you call, but is accessible and nothing is ever too much trouble? After eight years we are still so impressed with our valued personal banking partners."

Individual Banking customer

"I could not be happier with the levels of service that you deliver. Handelsbanken provides a sense of security and an 'old fashioned' personal service which in my opinion is a delight to deal with in this ever changing automated world! You are not like modern banks who are driven by constant upselling, instead you focus on delivering a service using high quality staff. I have yet to call your office and not receive anything other than a first class response. Please don't change!" 

Individual Banking customer

"Having decided to build our dream home and being turned down by our high street bankers of 30 years, we came across Handelsbanken via a chance meeting with a local professional who had encountered the same problem with his build renovation. We found our local branch in Derby and made a call that was answered (no call centre!). As our relationship moved forward we were delighted to discover that the team were professional, helpful and friendly, and all had the ‘can do’ ethos. We were delighted to move into our new home in 2018 and looking back, Handelsbanken were for us, just as important as the builder and architect. 

"Being a Handelsbanken client feels like banking used to be back in the day, a one to one first name relationship with people who know you and understand your needs and who genuinely care. They have continued to support us as our personal and professional lives move on and we feel complete trust and confidence in our relationship with all the Handelsbanken team." 

Individual Banking customer