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Customer testimonials about Derby Branch

What our customers say about us.

Customer testimonials

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"Having known Handelsbanken through our business, I decided to speak with them regarding my personal banking and have never looked back since. Phil and the private banking team have taken the utmost care with us, taking time to get to know us in a genuine manner. I cannot overstate how much I appreciate the personal service, something that I had assumed was a thing of banking past. I would whole heartily recommend Phil and the team to anyone who wants a personal, attentive service." 

Mr J.W
Individual Banking Customer

"When did you last have a relationship with a Bank where everyone in the local team not only knows you personally and recognises your voice when you call, but is accessible and nothing is ever too much trouble? After 8 years we are still so impressed with our valued personal banking partners".

Mr & Mrs W
Individual Banking Customers

"I could not be happier with the levels of service that you deliver. Handelsbanken provides a sense of security and an 'old fashioned' personal service which in my opinion is a delight to deal with in this ever changing automated world! You are not like modern Banks who are driven by constant upselling, instead you focus on delivering a service using high quality staff. I have yet to call your office and not receive anything other than a first class response. Please don't change!" 

Mr R 
Individual Banking Customer

"Having decided to build our dream home and being turned down by our high street bankers of 30 years, we came across Handelsbanken via a chance meeting with a local professional who had encountered the same problem with his build renovation. We found our local Branch in Derby and made a call that was answered (no Call Centre!). As our relationship moved forward we were delighted to discover that the team were professional, helpful and friendly and all had the ‘can do’ ethos. We were delighted to move into our new home in 2018 and looking back Handelsbanken were for us just as important as the builder and architect. 

Being a Handelsbanken client feels like banking used to be back in the day, a one to one first name relationship with people who know you and understand your needs and who genuinely care. They have continued to support us as our personal and professional lives move on and we feel complete trust and confidence in our relationship with all the Handelsbanken team’" 

Mrs R
Individual Banking Customer