"When I approached Handelsbanken with our now substantially more modest accounts in retirement it felt like a breath of fresh air. Our account manager whom I first met was charm itself, helpful, thoughtful and responsive and we felt welcomed as a customer, with the feeling that we were going to be properly treated as clients and as human beings. That has been the case subsequently.
My account manager and the team efficiently and politely guided us through the process and kept in communication - in a difficult time – until our accounts were safely up and running. Staff were always helpful, responding immediately to calls and discussions about our money. They are impressive employees and a fine testament to the bank’s claim to practice personal banking. I am hoping that our children will also in time transfer their accounts to yourselves, and I have made recommendations to a number of third parties in this locality."
Individual Banking customer