"The service provided by John has been absolutely excellent throughout the switch to Handelsbanken, especially considering the various changes in circumstance that occurred during the process.
I would also like to express our appreciation to your bank for having the needs of the customer foremost in its sights. We had contacted four of the "big" high street banks all of whom showed no interest whatsoever in our need to get a bridging loan/mortgage.
What we wanted was not on their product list and they showed no inclination whatsoever to offer a bespoke solution for our needs. I suspect also that even if one of them had shown interest it would not have come to fruition as we would have been considered as "too old" to qualify for a mortgage/loan. This was another aspect of your first class attitude and service.
As a result I would not hesitate to recommend Handelsbanken to whoever has a similar requirement."
Individual Banking customers