Customer testimonials about Nottingham West Bridgford

What our customers say about us.

Customer testimonials

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"We were introduced to Handelsbanken by a long standing adviser who has worked with our now Corporate Banking Manager over many years. The situation was quite complicated and took a long time to move from our previous bank but the patience, support and accessibility to everyone at the branch was a breath of fresh air. 

We would not have moved just for the service, but the combination of a competitive package and top class service is hard to beat. We have already started moving other things over to Handelsbanken due to the holistic approach they adopt to their customers, long may it continue!"

Corporate Banking customer

"It was never an easy decision to move our business banking after nearly 30 years with the same high street bank, but we have been delighted with the personal service we have received since moving to Handelsbanken, West Bridgford. Being able to pick up the telephone and speak directly to one of your bank managers is so refreshing, and their ability to make decisions face to face, even more so. 

The team is a pleasure to deal with and I would not hesitate to recommend the team at Handelsbanken West Bridgford, for all business and personal banking matters."

Corporate Banking customer

"I was recommended to Handelsbanken by our accountants as I was struggling to speak to the right person at my previous bank that could make the decision to provide the appropriate finance for my growing business. 

The contrast at Handelsbanken could not be more different. My Account Manager took time to understand my business and was able to make instant decisions regarding lending facilities without the need to refer to credit offices. The transfer process was smooth and communication throughout was excellent. The ability to get straight through to my manager and the team at the branch is a refreshing change from having to go through a call centre at my previous bank. 

I have been highly impressed with the service I have received and would definitely recommend Handelsbanken." 

Corporate Banking customer

"I first became aware of Handelsbanken after reading an article some years ago. Having grown increasingly disappointed with my bankers at the time, I began to explore the possibilities of finding a local relationship banks with traditional values. Coincidentally a business associate had recently moved to Handelsbanken and having chatted with him, my mind was made up.

The transfer of both my private and business banking was made easy thanks to the input of Handelsbanken personnel, and my expectations have been well surpassed during the last five years. Further into the relationship I became aware that Handelsbanken provided other services including mortgages, asset financing and invoice discounting etc. Their pricing structures are transparent, with no hidden costs often found with other lenders. Handelsbanken are a traditional bank, something which I thought did not exist anymore. Their main guiding philosophy is their relationship with the customer, rather than the approach of a target or number.

It has been a breath of fresh air to be able to pick up the phone and talk directly with someone who understands my business and can make a prompt decision. Handelsbanken genuinely care.

I would highly recommended the bank to anyone who values genuine personal service, and would be confident that anyone making such a move would consider they should have done it years ago." 

Corporate and Individual Banking customer

"I was introduced to Handelsbanken by our accountants of 30 years and then suddenly realised what we had been missing with our previous bank. The introduction to our Corporate Manager and his team was pleasantly refreshing and like turning the clock back to those earlier years. 

The transition from the High St bank to Handelsbanken was smooth and faultless, with continuous communication throughout the process. We have the comfort in knowing we now have a point of contact and a team of personable and interested individuals we can talk to should we need to without the need to go through a call centre. 

I highly recommend them and look forward to working with them and building a long-term business relationship."

Corporate Banking customer

"We have found Handelsbanken a pleasure to work with, always surpassing our expectations with sustained, ongoing support.

They continue to show interest in our business and assert encouragement and helpfulness with regular visits to new projects. We can see our branch fully understands our business, our goals and how to assist us to achieve them.

The 'local branch' model allows for direct communication with senior managers and decision makers, the hands on approach is refreshing compared with many other banks which make communication very impersonal. We have been supported by Handelsbanken for over six years and intend to continue growing this relationship."

Corporate Banking customer

"The Corporate online banking app is brilliant!

I love the ease of setting up users, every function is available when out of the office and the navigation is extremely user friendly and simple to use. 

It saves time authorising transactions and the ability to check accounts, make payments and view future payments that have been uploaded at your fingertips is invaluable to the business."

Corporate Banking customer