"The service at Handelsbanken is impeccable. The team at the York branch are so very helpful, and nothing is too much trouble. Queries are dealt with quickly and efficiently and their banking portal is incredibly user-friendly"
Corporate Banking customer
"When I had to rearrange my personal finances it was an obvious choice to approach the York Handelsbanken branch. I know all the team at York and have worked closely with them on a number of matters in my professional capacity. It was an easy choice to extend this professional arrangement to a personal one. The whole transfer of my banking requirements was handled promptly and efficiently. I have now been a Handelsbanken client for over a year and cannot speak highly enough of the service levels I receive. It is a distinct advantage over my previous bank to be able to phone somebody who I actually know personally rather than a call centre.
I would have no hesitation in recommending the York Handelsbanken team on both a commercial and personal level, and indeed whenever I get the opportunity I do so. It is a testament that I cannot recall any of the numerous other customers that I know having a bad word to say about the service they receive. Quite a contrast to the general disillusionment with the traditional UK high street banks."
Individual Banking customer
"Many thanks for dropping off the paperwork yesterday and for the Handelsbanken book... a personal delivery from our bank manager has made a real impact here.
Many of our staff are talking about it and I suspect they will be relaying positive comments about Handelsbanken to friends and family. It is definitely not the sort of service we have come to expect from banks these days!"
Corporate Banking customer
"The personal service we received from our local Handelsbanken office was totally refreshing. It made a simple change of mandate procedure exactly that… simple!"
Corporate Banking customer