"When I had to rearrange my personal finances it was an obvious choice to approach the York Handelsbanken branch. I know all the team at York and have worked closely with them on a number of matters in my professional capacity. It was an easy choice to extend this professional arrangement to a personal one. The whole transfer of my banking requirements was handled promptly and efficiently. I have now been a Handelsbanken client for over a year and cannot speak highly enough of the service levels I receive. It is a distinct advantage over my previous bank to be able to phone somebody who I actually know personally rather than a call centre.
I would have no hesitation in recommending the York Handelsbanken team on both a commercial and personal level, and indeed whenever I get the opportunity I do so. It is a testament that I cannot recall any of the numerous other customers that I know having a bad word to say about the service they receive. Quite a contrast to the general disillusionment with the traditional UK high street banks."
Individual Banking customer