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Features and benefits of CHAPS

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  • Same-day GBP payment settlement for high-value transactions (payment processing cut-off times apply).
  • No upper limit on the payment amount that can be transferred
  • You can make payments using online banking, through your branch or by calling our Customer Connect team

How to make a CHAPS payment



Log in to online banking and follow the prompts from the 'Payments and transfers' menu.

Bank with the percentage


Make payments through your branch by contacting your account manager*.

Customer Connect

Speak to a member of our Customer Connect team for help when making payments*.