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Faster Payments

What are Faster Payments?

A Faster Payment lets you send same-day payments in, at most, a few hours. Payments can only be made in GBP from within the UK to another bank that accepts Faster Payments.

We’ll process any Faster Payments you make through online banking or the app immediately. They reach the payee in a matter of hours or minutes, even on evenings, weekends and bank holidays. 

This is also usually the case if someone sends you a Faster Payment, but it depends on their bank.

Features and benefits of Faster Payments

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  • Make same-day GBP payments in near real-time
  • Make same-day payments without using or incurring the cost of CHAPS
  • When you make or receive a payment, your available balance is adjusted in real time. If you’re sent money, it’s available to withdraw immediately. If your account earns credit interest, any payments you're sent will start earning interest on the same day if you don't withdraw them.
  • You can send payments 24 hours a day, seven days a week, using online banking or the app. You can also ask your branch or our Customer Connect team

How to make a Faster Payment

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Online

Log in to online banking or the app, 24 hours a day, seven days a week, and follow the prompts from the ‘Payments and transfers’ menu. 

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Branch

Make payments through your branch by contacting your account manager*.

Customer Connect

Speak to a member of our Customer Connect team for help making payments*.

*Payment apply.
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To make a Faster Payment, we’ll need to know your payee's:

Need to get started with online banking? Don’t have our app?

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Managing your account digitally means you can take full advantage of the Faster Payments service amongst other benefits; it's easy to use and secure. 

Contact your branch if you would like to get set up for online banking.

Key information

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Account balances

As a result of the increased availability of the Faster Payments service, your account balance may change during evenings, weekends and bank holidays, so make sure you have enough money to cover your payments.

Sort codes

For incoming Faster Payments the sort codes are 60-95-34 for Individual Banking customers and 40-51-62 for Corporate Banking customers. However, there are a small number of Individual Banking customers who use this Corporate sort code. Regardless of the sort code used, the payment will be processed.

Reading your statement

If a payment is made or received on a weekend or bank holiday, your statement will show the actual date of the payment in the ‘Details’ column. The ‘Value Date’ will show the next working day after the payment was made or received.

Any questions?

If you have any other queries about Faster Payments that we haven’t covered here, contact your account manager or call our Customer Connect team on 0800 470 8000 (outside the UK: +44 20 7578 8247).